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Answers To Your Questions

How do the Doctors keep up-to-date on all of the current techniques and materials?

Drs. Norman, Aaron and Brandon Marks all subscribe to the leading professional journals to keep abreast of the latest research and developments, and participate in hundreds of hours of continuing education each year.

All the dentists are evaluators for Clinical Research Associates, the only private nonprofit organization in the world that evaluates the latest dental materials, equipment and techniques. There are only about 400 evaluators world-wide and their participation allows them to use the newest, cutting edge material available. Be assured that all the materials tested have been approved for use and are NOT experimental.

In addition, all have pursued considerable additional education in the areas of Cosmetic Dentistry, Implant Dentistry, (a rapidly evolving area that is vastly improving the quality of life for millions of people) and "Invisalign" (a means to straighten your teeth without braces!)

They not only share their learning with their staff, they expect all team members to pursue appropriate continuing education for their areas of expertise.

Can you show me a personalized example of how my smile can look, before I choose to undergo treatment?

We routinely use dental imaging to help our patients visualize the results of cosmetic and restorative treatment. By simply asking the right questions, taking various photos of your current smile, and keying in the correct input into the computer, we generate a graphic image that accurately demonstrates how your procedure will affect your smile. The process is fun and usually produces excited smiles all around.

How do I know when it's time to come in for a dental appointment?

Most people believe that they should be seen every 6 months. That's what they've always done and for the most part, that's what dental insurance will cover. But do you know why the 6 month checkup came to be?

Back in the 1920's the "Amos and Andy" radio show was sponsored by Pepsodent toothpaste and their slogan was, "Brush your teeth twice a day and see your dentist twice a year."

Today's modern research has shown that for most people, a better approach would be visits to see the hygienist every 3 months. Considering that 80% of the adult population has some form of periodontal (gum) disease, more frequent visits would keep your teeth and gums healthier and probably reduce your need for more extensive treatments, and thereby increase your long term health and reduce your long term costs.

We will discuss the optimal intervals for you after we have had the opportunity of examing your particular needs.

Another dentist said I need a lot of treatment, but I'm not sure.

Dentistry is an art as well as a science, and there are often more ways than one to solve a particular problem. That doesn't mean that the first opinion is wrong, just that there may be a different approach that would benefit you.

At Marks Family Dentistry, we are happy to provide that "second opinion" at no charge, to either reassure you or give you another path to consider.

At what age should my children first see a dentist?

We like to see children in our office by the age of two or two and a half years old, so that they can become familiar with our staff and our equipment. Typically we'll just give them a ride in the chair, count their teeth in a fun manner, and help them get used to the idea of coming in for their own visit later.

At the first real visit, perhaps at the age of 3, we'll do a gentle cleaning and some simple diagnostic work-checking the development of their bite prior to permanent teeth emerging, looking for any potential future problems. We treat them gently and with special care, ensuring that all is positive and non-threatening. Of course, if a child accidentally chips or knocks out a tooth prior to this age, you should let us know right away. We'll either check them in our office, or if needed, refer you to a pediatric dentist for special care.

Do you accept my insurance plan?

While we do not participate in insurance plans, we do accept your insurance and will work to maximize your benefits. We electronically file your claims for you and have had over 30 years of experience helping our patients get the most from their coverage. For more information click here.

What different payment options do you provide?

We accept cash, personal checks and all major credit cards. Your insurance co-pay is due at the time of your visit, but we're also pleased to participate in interest-free financing plans through Care Credit. Also see our Payment Options Form.

I have a temporary crown in my mouth. What happens if it comes off or breaks?

In the unlikely event your temporary crown comes off, you may attempt to replace it back into position using a bit of Vaseline. Then, simply call the office and set up a time to have it replaced.

What do I do if I have an emergency when the office is closed?

In case of a dental emergency, call our office and get our voice mail phone number. One of the doctors is always on call and will solve the emergency situation; providing as much helpful information as possible over the phone and arranging to see you in person as needed.

How can I have whiter teeth?

Dentist-supervised teeth whitening is one of the simplest, safest ways to immediately improve the impact of your smile! We first evaluate your potential based on the current color of your teeth and the causes of any discoloration. The program we use features an ADA accepted adhesive-type gel; the concentration of which can be tailored to suit your individual needs. Overall, this method can result in approximately a four to ten shade improvement as seen on our shade scale.

What makes you different than any other dental practice I can visit?

All of the doctors share a common commitment to excellence: we're dedicated to the family we come from, as well as to the families we serve. We take the time needed with each patient to insure quality treatment and to answer any questions you may have. We don't just want to just "treat" you but to make you part of the process so that we can maintain your optimal oral health.

We are also very proud of our staff. Most of our team has been with us for many years, so you will see familiar faces each time you come. We enjoy getting to know you and your family...that's a large part of what makes dentistry fun for us. We strive to "never treat a stranger" and to make you feel like "one of the family"!

What do I need to do to keep my teeth forever?

Teeth are suppose to last your entire life, but you do have to care for them properly. Daily care, brushing and flossing, are essential...this will keep your teeth and gums healthy, and, as a bonus, help reduce your costs.

Also, watch what you eat -- high sugar foods can attack your teeth and cause decay. If you do snack between meals be sure to brush.

And, of course, come to see us on a regular basis. Remember, if a problem is starting, the earlier we detect it and treat it, the easier it is on you and your teeth.

My gums bleed when I brush my teeth. Should I be concerned?

Yes! Bleeding gums are a sign of inflammation, and should be a warning sign to you. If you do find blood on your toothbrush, the first thing to do is reevaluate your brushing and flossing habits (you are flossing, aren't you?). If a few days of more conscientious home care doesn't correct the bleeding, you should call for an examination. If the bleeding has just started, usually the hygienist can help you with a professional cleaning and personalized home care instructions, prescribing the proper type of toothbrush and helpful hints on flossing. There are also other aids that we can recommend to help you get those hard to reach areas.

If it is a more long standing condition, further treatment may be needed. Remember, periodontal disease is a chronic, long term problem, and the sooner we attack the causes the easier and more economical it will be for you. We have instituted an excellent program to help reverse gum problems without surgery. Procrastination at this point is your greatest enemy!

I really don't like visiting the dentist; is there anything you can do to help me?

We understand that dental treatment isn't your favorite pastime, so we try to make your experience with us as pleasant as possible. Every staff member is alert to your needs and comfort. We employ the latest anesthetics techniques, use warm water and have nitrous oxide (laughing gas) available. For those who need "something more", we can arrange for oral sedation that will calm the most anxious. Remember, your comfort, both physically and emotionally, is our prime concern!

My breath has a terrible odor, even though I brush every day. What can I do about it?

Millions of people struggle with halitosis, or bad breath, despite daily teeth brushing. Here's a checklist of procedures that can eliminate the problem: twice daily brushing, daily flossing, and tongue cleaning; regular professional cleanings; and careful cleaning of any dentures or removable dental appliances. However, if your hygiene is meticulous and the problem persists, we can offer other solutions. We can recommend a specially-prepared rinse or toothpaste designed to actually break the odor-causing sulfur bonds that cause bad breath or can try to locate a condition such as an infection that can be causing your problem. If we suspect a systemic or internal problem such as an infection or underlying condition, we may recommend a visit with your family physician or specialist to identify and treat the cause.

Crowns, veneers and onlays...can you tell me more?

In the past, dentists often gave the patient a choice between teeth that work properly OR teeth that look good. We've gone beyond that. We don't settle for anything less than both! With today's cutting edge materials we can offer all-porcelain crowns that mimic nature for natural appearance. And because there is no underlying metal, there is never a "dark line" at the gum line, or that flat imitation look that older crowns have.

For those who have darkly stained or malpositioned teeth, porcelain veneers can give you a bright, white, beautiful smile in just 2 appointments! Porcelain veneers are thin porcelain covers that are bonded onto the front teeth that can actually change the way you feel about yourself.

We also have all-porcelain onlays and inlays that are strong enough to be used in your back teeth and make a real difference in your smile. And if you're missing teeth that affect your appearance and/or your chewing, we have the newest materials and techniques to give you a better than natural appearance and full function.

I want my front teeth to look better, but I don't want to wear braces...can you help?

Dr. Marks has a number of ways to improve the look of your front teeth without the use of braces. For slightly crooked or unevenly worn teeth, a bit of reshaping and the addition of porcelain veneers may be sufficient to give them a bright, uniform look. In more pronounced cases, we might suggest Invisalign, invisable "trays" that work like braces to straighten teeth without the look or problems of braces.. We'd be happy to talk with you further about the option that best suits your individual situation.

My child has had an accident and his/her tooth has been entirely knocked out. What do I do?

If your child's tooth is knocked out during office hours, but there is no imminent medical emergency such as uncontrolled bleeding, unconsciousness, or other bodily injury, retain the tooth and place it in milk. Then, phone us immediately. We will have your child seen right away to improve his/her chances to save the tooth.

I'm a new patient. Can I get copies of any forms that you need me to complete, prior to my visit?

Yes! Simply click here to visit the Patient Forms page and download the appropriate printable forms you need. If you don't have acrobat reader, you can also download the instant software on that page as well. Then, just fill out the forms prior to your visit and bring them with you for discussion.

Do you accept referrals?

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