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2012 Patient Comments


The best dentist office and service I have ever had !!! I refer everyone I know to this place. I absolutely love the place and all the staff !!!!!

Tanique-----------Callao, VA----------December 26, 2012

Good visit. Dr Marks is very thorough and I appreciate the care he takes with me.

Linda----------Washington, D.C.----------December 26, 2012

I highly recommend Marks Family Dentistry to everyone I know. Everyone is friendly, caring, compassionate, and helpful. The atmosphere is relaxed. Dr. Marks has been working with me on a very lengthy dental project, and we have finally finished. I couldn't be more pleased. My quality of life is already greatly improved with my new dental work. Having several serious health issues, I always felt safe and never experienced any problems. My husband and I have found a permanent home with this practice Thank you Dr. Marks for your patience, excellent advice, and treatment. I couldn't be more pleased with my new lower plate.

Jean----------Mechanicsville----------December 21 , 2012

Excellent service and friendly staff as always!

Dominick----------Mechanicsville----------December 21, 2012

Professional. Top Notch.

Anonymous----------December 19, 2012

I've really been pleased with everyone at Marks Family Dentistry. I have some pretty extreme conditions with my teeth, and they all have treated me with nothing but respect and have made me feel really welcome. I really enjoy dealing with Dr. Marks and everyone else that has helped me with everything.

Barney----------King William, VA----------December 18, 2012

Very professional, made to feel comfortable. Your staff are very polite and efficient starting at the front desk. Nothing but good things to say. Thank you.

Mary----------Mechanicsville----------December 15, 2012

You guys are the best! I have always had such a fear of the dentist and you make the experience great. My daughter and I had our check up/cleaning with our hygienist. As always, she was great. Everyone at Marks Family Dentistry is friendly and professional It makes going to the dentist easy. I highly recommend them to everyone.

Kathy----------Mechanicsville----------December 13, 2012

As always, the personal attention by all staff is superlative!

Thelma-------Mechanicsville--------December 13, 2012

My experience at Marks Family Dentistry was wonderful, yet again. I've been twice and both times I was overwhelmed with wonderful hospitality and great service. I had to get two fillings and the process was painless and quick. Thank you Marks Dentistry!! I will definitely recommend y'all to all of my friends!

Anonymous--------December 13, 2012

Great Visit... My hygienists is awesome!

William----------Providence Forge----------December 10, 2012

Staff was very pleasant, explained things well. They go out of their way to make you comfortable.

Kim----------Mechanicsville----------December 8, 2012

Best dentist visit in a very long time. The staff were very friendly and nice. First time there glad we found them.

Jean----------Mechanicsville----------December 8, 2012

Always as enjoyable as a visit to the dentist can be (and this from someone who is afraid of dentists) They are thoughtful and kind.

Carol----------Mechanicsville----------December 7, 2012

The BEST DENTIST and Staff!

Anonymous----------December 7, 2012

I absolutely LOVE this dental office. I've been to a lot of dentists and Marks Family Dentist is hands down the best one. They are so friendly. I'm a new patient with them and they made my first visit feel as if I were a long time patient. Everyone is so pleasant, and they really care. Dr. Marks filled 2 cavities I had yesterday (and he made me feel so comfortable.) He showed me the before and after pics of my cavities, which no other dentist has done. He even called me later that evening to check-up on me. I will recommend Marks Family Dentist to everyone I know.

Ebony----------Henrico----------December 7, 2012

Even though I was there for a much dreaded extraction, everything went very smoothly with NO PAIN! Everyone was very helpful. Thanks Dr. Marks for making a bad experience of losing a tooth not so bad after all. And thanks to your assisatnt for her explanations and helpfulness.

Jeanne----------Mechanicsville----------December 6, 2012

Now that I have found the Marks Family Dentistry, my family and I will not go to any other dentist. My hygienist is just the absolute BEST Hygienist! And Dr. Marks is the most gentle Dentist I have ever been too. Everyone at Marks Family Dentistry are just the most kind and caring people you could ever want to meet, which is especially important to someone like me who would prefer to avoid the dental chair at all costs. It is such a relaxing atmosphere and I will no longer panic before going to a dentist appointment as I did in the past.

My hygienist is just the BEST! I didn't feel a thing and made it easy for me to relax. You are so great at what you do. I have talked my mom into moving over to Marks Family Dentistry. You have made it easy for someone like me who panics when I have a dentist appointment to let go of that and just relax. Keep up the great work!.

Eva----------Hanover----------December 6, 2012

Always pleasant from the front to the back!

Robert---------Mechanicsville--------December 6, 2012

Dr. Marks did a great job with very little discomfort

David----------Mechanicsville---------December 6, 2012

Great job as always, very good team!

Robert----------Mechanicsville----------December 6, 2012

I had a crown fall off on the way back to work after lunch recently. I was "between dentists", and wasn't sure what I was going to do. I stopped by Marks Family Dentistry to get a card and see if they took our insurance, and was told that the crown could be reattached immediately. The whole experience lasted about an hour from start to finish, and everyone there was extremely nice and helpful. I look forward to continued visits.

Kathy----------Mechanicsville ----------December 5, 2012

I had the same fear that many others have about going to a dentist. Once I explained my concerns everybody made me feel very comfortable and my experience was one that will now bring me back without the fear of being treated like number and being treated like a person. Thank you Marks Family Dentistry for everything that you are !

Mark----------Aylett----------December 5, 2012


Best possible dentist experience. Everyone is so friendly; I actually look forward to going to the dentist!

Chris----------Mechanicsville----------November 29, 2012

My visit last Thursday afternoon was once again a positive experience. I have nice white teeth thanks to my friendly and hard working hygienist. I always enjoy chatting with Dr. Marks and the rest of the staff was friendly and helpful. As usual a most enjoyable visit with the rest of the gang. All were very friendly and efficient.

Harry----------Sandston----------November 29, 2012

Professionalism! As usual, the staff is at their very best. They take the drudgery out of the semi-annual visits.

Stanley----------Ashland----------November 28, 2012

As good as it gets! Great service as usual!!! Staff is always friendly, caring and very knowledgeable.

Anonymous-----------November 27, 2012

I hate going to the dentists but you have changed my mind! Because of the excellent care you gave my wife I decided to seek your help. I broke my tooth the other day chewing on a piece of meat. The gentleness & the care you gave me while I was in your office goes over the top! I have never met such caring, professional, & listening staff in all the dentists offices I have visited. Thank you for your excellence! Keep up the great work! I love going to the dentist now! Thank you so very much!

Ike----------Richmond------------November 26, 2012

Customer service was excellent from the door to the chair and back through the door. Everyone was mannerable, and considerate.

April----------Glen Allen----------November 16, 2012

Your staff is courteous and welcoming. Dr. Marks went above and beyond meeting me late on Friday to repair a cracked tooth. He completed the job early the next week. I was overall extremely pleased.

Shaun----------Williamsburg----------November 15, 2012

Excellent Visit! I was very comfortable with my visit. I liked the ideas that they had to bond my front teeth. Just keep up the good work and pleasant atmosphere.

Monica----------Mechanicsville----------November 14, 2012

Perfect Dental Office! Our visit to Dr. Marks was awesome! ALL of his staff were kind, professional, helpful, and friendly! Especially to my little girls aged 6. Thank you all for an amazing experience! We loved everyone in the office! A special thank you to those who took special care of my girls! And to my hygienist for a great cleaning for me!

Misty----------Mechanicsville----------November 13, 2012

Awesome! Beautiful office, great reception, state-o -the-art equipment, and professional yet nurturing care. Loved my experience even though I was in the chair for extensive work and for a long period of time. Work was professional, caring and gave me a confident feeling in my care.

Beverly----------Hampden-Sydney----------November 13, 2012

Exceptionally pleased with the service I received. This has been the best dental experience I have ever had. You have a customer for life. Thank you!

Bonnie----------Mechanicsville----------November 8, 2012

As always a pleasant experience. Also a exciting and fun morning for Colin's first real appointment! Thanks!!!

Clay----------Mechanicsville----------November 7, 2012

Great Kid Cavity Experience! My son needed to have a cavity filled after it was detected at his cleaning. We came in, he was numbed, and got the cavity filled with no anxiety or fear. The Dentist followed up with us the next morning to ensure that my son was doing well. The Dentists and staff are all wonderful and work hard to keep everyone comfortable. We love Marks Family Dentistry and can't imagine going anywhere else! I'm very pleased with the way your Practice works with kids. My son has no anxiety or fear about going to the dentist! Thank you! Great Experience: Easy, painless, friendly, quick, clean!

Anonymous----------November 6, 2012

My experience is always amazing! All of the staff and hygienists are so nice and helpful, it always feels like they actually know me and are willing to go the extra mile to figure out whatever insurance or billing question I have. Dr. Marks is always incredibly nice and is the only dentist I have been to that ensures he is gentle with the work he is doing. Dr. Marks is very attune to the comfort of his patients.

Brittany----------Richmond----------November 2, 2012

Great Service! Always on point, always professional, neat... just a great work environment. I have no issues, keep up the great work.

Terrance----------Highland Springs----------November 1, 2012


Wisdom Teeth Extractions: Dr. Marks is amazing. He made me feel extremely comfortable and at ease during the surgery.

Emily----------Richmond----------October 26, 2012

I have been going to Dr. Marks for years but his son did my implant. He was very patient and answered all of my questions. He called me the next day to see how I was doing. I would recommend him to anyone.

Frances----------Glen Allen----------October 26, 2012

My hygienst and Dr. Marks were great, as usual. I really appreciated the follow-up call from Dr. Norman that evening. It shows how much he cares about his patients' well-being.

Laurie----------Hanover----------October 24, 2012

Your staff is so nice. My entire family has had great experiences with them.

Jo----------Mechanicsville----------October 22, 2012

These Guys are Good! Dr. Marks and his staff do a fantastic job. Not only are they great dentists but they add a personal touch to every visit and make you feel at home in their great facility. I've never had a bad experience there and would highly recommend them to anyone ! !

Suter----------Richmond----------October 19, 2012

Implant Procedure: I was very anxious about the procedure but Norman was reassuring and the procedure went well. I have and will continue to recommend Marks Family Dentistry to my friends. Morning after procedure hardly know anything was done, Great job, Dr. Marks and all the really important staff supporting you!

George----------Richmond----------October 17, 2012

Marks Family Dentistry fit me in 30 minutes after I re-chipped a tooth they fixed a few years ago. I did have to wait a bit in the room before the dentist saw me, but I was grateful they fit me in at all. It's nice when you know the dentists, they know you, and they ask about your life because they actually care and remember. It was wonderful to have such responsiveness on the day of need instead of having to schedule a few days out.

Anonymous----------October 11, 2012

Great Service. I have the best Dental Hygienist. She makes me feel welcome and takes good care of me. The building is architecturally and techonolgically on point.

Anonymous----------October 4, 2012

Great Experience: Easy, painless, friendly, quick, clean

Jennifer--------Mechanicsville-------October 2, 2012


THANK YOU! I am VERY thankful for being able to schedule a last-minute appointment the other day! Even better was the fact that you all were able to see me as early as 6:30 AM, so that I could make it to work on time (I'm a teacher, and I try to get to get to work before 7:30). Dr. Marks was a great help, and he did a very quick procedure that really helped my tooth! Thanks!

Christine----------Richmond----------September 28, 2012

Great Staff!!!! I would like to thank everyone at Dr. Marks office. The staff treats you like family and my teeth look great!!!!!!!

Jennifer----------Richmond----------September 27, 2012

Wonderful Experience! Very thorough, high technology and the staff is top notch!

Linda----------Mechanicsville----------September 25, 2012

Very thorough exam and cleaning. Candice and office staff were very friendly. The office is comfortable and calming. I'll be back.

William----------Hanover----------September 25, 2012

I am so impressed by this office, from the moment I walked in, to the moment I walked out, I felt comfortable and welcomed- I would refer everyone and anyone I know to come here. Great job everyone keep up the good work!!!

Keri----------Mechanicsville----------September 23, 2012

It was wonderful as always!

Donna----------Glen Allen----------September 21, 2012

You are the best! Always a pleasure from your office staff up to top. Always wonderful in your demeanor and feels like friends and family. Thank you.

Linda----------Hanover----------September 19, 2012

I just had the first dental cleaning I've had in many years. My hygienists worked on my teeth and was absolutely awesome. Her attitude was great and her skill was beyond what I expected. I never felt pain....for the first time....when getting a cleaning. I have nothing but praise for how my cleaning went. I have already referred Marks's Family Dentistry to several friends. I'm very happy that I found this practice.

Mark----------Midlothian----------September 18, 2012

My husband and I have been looking for a new dentist since moving to the area and honestly I found Mark's Family Dentistry online. Upon visiting there facility was clean and the waiting room even had a children's room for my little man to play while waiting for mommy and daddy's appointments to be done. The experience when getting care was nice.

Jacquline----------Mechanicsville----------September 13, 2012

Fabulous experience! Everyone was cheerful, efficient and professional! Teeth look terrific! Always the best!

Ashby----------Virginia Beach----------September 13, 2012

I am one of those people that is just truly afraid of going to the Dentist. I have never enjoyed it. I have had Dentists that did not care about my fear and never took the time to make it a more comfortable experience until now. I have been a patient of Dr. Marks for about three years now and I absolutely love him! He is the best Dentist I have ever had. Though I know I am cringing in his chair when I get repair work done, he understands, he takes a moment to pat my clenched up hands, tells me to relax and allays my fears. The only other Dentists I could possibly tolerate are his sons because they are outstanding too. I just wanted to say thank you Dr. Marks, for your God given kindness, your professionalism and your expertise.

Teresa----------Mechanicsville----------September 1, 2012


Thanks for a thorough cleaning and exam. Most thorough and complete cleaning and examination anyone could ask for!!

George----------Midlothian----------August 31, 2012

As always thanks Dr. Marks to you and you excellent staff!!

Teresa----------Mechanicsville----------August 30, 2012

These guys are great. My hygienist does a great job. She is quick and thorough. The office is VERY clean. They have the most up to date technology. I see two of the dentists. Both are great!

Patricia----------Mechanicville----------August 30, 2012

Great Family Dentist Wonderful, friendly service provided for my 6 year old daughter. Daughter was slightly apprehensive but the staff and especially Dr. Marks was extremely patient and informative. Highly recommended for family dental care from adult range to child. Thank you so much for such a positive experience with my daughter!

Anonymous----------August 28, 2012

Very thorough exam and cleaning. My hygienist and office staff were very friendly. The office is comfortable and calming. I'll be back

William----------Hanover----------August 25, 2012

My hygienist did a good job. As always she took good care of me. She gave a lot good ways to keep my teeth in good shape

Joseph----------Mechanicsville----------August 23, 2012

Excellent As Usual. What more can I say. I've been a patient here for six years and have constantly and consistently receive great, friendly, and appropriate service. My prior DDS seemed to always find more "work" that "needed" to be done. Not here, the staff, no doubt, looks out for the good of me as an individual; and they always do it with a smile and friend to friend conversation, in a great setting. You got to love this place.

Mark----------Mechanicsville----------August 22, 2012

Great staff, experienced hygienists and knowledgeable doctors, make every trip to the dentist a relaxing experience.

Anonymous----------August 21, 2012

My first visit was an emergency visit and from the time I walked in the door until I left, I felt like I'd always been a patient. They worked with me to get my care plan completed AND make sure I was comfortable with it. I'm usually a "white knuckle" patient but my usual anxiety level was minimal! Thank you!

Anonymous (Former Anxious Patient) ----------August 21, 2012

We Found Our new Dentist Office. This was my first time with Marks Family Dentistry and here's what I loved: making appointments was easy, the staff was friendly and the building had a spa like environment.

Anonymous New Patient----------August 17, 2012

My trip was not what I had anticipated. Everyone was very nice and friendly and made me feel very comfortable.

Patricia----------Mechanicsville-----------August 17, 2012

I broke a molar last week. I was very pleased that I could get in the next day to see Dr Marks. After examination, he said the only option was to cap the tooth, which was done immediately. To my surprise, the whole process took just one hour. My regular dentist in Florida would probably have required two weeks for the same repair. I was very impressed with the machine you have to make these caps.

Robert--------Mechanicsville--------August 15, 2012

As usual the service was wonderful. Staff cannot be beat!

Wendy----------Mechanicville----------August 11, 2012

As always, my experience with Dr. Marks has been the same as with a caring friend.

Ron----------Mechanicville----------August 11, 2012

I'm so happy that I chose this group when I changed dentists. Their hours are great for my busy schedule. They are knowledgeable and give me all the information I need. And the staff and doctors have always been friendly.

Jo----------Mechanicsville----------August 10, 2012

Dr. Marks makes me feel comfortable and he makes sure that I won't be in pain. I enjoy coming to the dentist now.

Vonda----------Glen Allen----------August 10, 2012

Very Pleased and Relieved. I came in with an emergency, having been in severe pain for two days. The situation was evaluated and responded to quickly. I was given my options and time to make an informed decision. Treatment was quick and painless. Staff were friendly and responsive to my needs and educated me well on post-op protocol. Cost comparable to other places. Would highly recommend. Thanks for getting me in on short notice and alleviating my pain. Very relieved to have it taken care of and appreciated the service given.

Elizabeth--------Mechanicsville--------August 8, 2012

I needed quite a bit of work done on my recent visit, but it was a pleasant experience just as it has always been for the last 16 years! Thanks again Dr Marks! Please say hello to your dental assistant for me!

Timothy---------Glen Allen----------August 8, 2012

My new plate fits great the first time, very little adjustment. I look forward to wearing it and becoming better adjusted to it. The service I have received other the years has been outstanding. It's a pleasure to visit Mark's Family Dentistry.

Michael----------Mechanicsville----------August 6, 2012

Everything was great as always!

Ashby----------Virginia Beach----------August 4, 2012


Great Experience! My first visit was truly a great experience! I told all my co-workers how positive it was and will definitely be back in the future. Thanks to everyone for their dedication to making sure patients have a positive experience in every aspect of their visit! I will DEFINITELY be returning. The waiting room was comfortable and clean and I was helped immediately. The exam rooms were really comfortable and I watched the Today Show throughout my cleaning which was really relaxing. The hygienist and dentist were really friendly and took time to answer all of my questions thoroughly. My teeth have never felt so clean! Thanks to my hygienists and Dr. Marks.

Sara----------Henrico-----------July 29, 2012

Simply the Best! If you fear going to the dentist. This is the place for you.

Dianne----------Richmond----------July 28, 2012

I look forward go to the dentist now. Staff is great and fun, they enjoy working there and therefore I feel the do a better job. If you enjoy what you do, it doesn't seem like work.

Fred----------Mechanicsville-----------July 23, 2012

Service could not have been better. I would definitely recommend Marks Family Dentistry.

Anonymous New Patient----------July 22, 2012

Since moving to Mechanicsville in 2003, we have not looked to change from the dentist we have seen in No VA since 1980. However, on Friday, I needed to see a dentist immediately. From the initial call to leaving the office, the experience with Marks Family Dentistry was one I would like to pass on to others. The staff is professional, compassionate and I felt much at ease. In fact, when Dr. Marks said I needed an extraction, I didn't hesitate to say yes. I will return for annual check-ups starting in 2013. Change is not easy, but finding someone you feel comfortable with and trust makes it so.

Barbara----------Mechanicsville----------July 21, 2012

Worth the Trip! My hygienist was great. She has a very gentle touch with the instruments. It is always good to see Dr. Marks. I was seen quickly. The exam was thorough and the people friendly. That's why I drive from Midlothian to Mechanicsville for a dentist appointment.

Doug----------Midlothian----------July 21, 2012

Great as always! The took care of all my needs and explained everything thoroughly

Anonymous---------July 20, 2012

Even though I have a great fear of dental procedures, I must admit that receiving the crown was painless. I was very impressed by the friendliness of the staff and especially by the modern technology used to create the crown on site. Thank you for scheduling me quickly and completing the procedure in one day. I will definitely return.

Anonymous (New Patient) -----------July 19, 2012

Our cleanings were wonderful! Always a great experience!

Anonymous ----------July 15, 2012

Always a Pleasure Marks' Family Practice is always efficient and friendly. Great staff from top to bottom.

Robert----------Mechanicsville----------July 13, 2012

New Filling Dr. Marks did a great job as did his assistant. I was never in any discomfort. Nobody likes having tooth work done but Dr. Norman Marks and his sons are the best there are in the business!

David----------Mechanicsville----------July 9, 2012

NEW PATIENT Best Dental Experience Let's just get this upfront--I HATE THE DENTIST. Can't stand getting cleanings, etc. The last several dentists I've had say "oh we don't do nitrous oxide, oh nooooooos". So, as you can imagine, I was thrilled when I asked about nitrous and the person who was making my appointment said, "oh, no problem!" Everyone was so nice at the office, and the hygienist did a great job cleaning my teeth. I really liked Dr. Marks, and it was the best dental experience I've ever had.

Lisa----------Richmond----------July 7, 2012

Crowning Achievement I arrived at my favorite time, 6:30 AM and was immediately greeted and shown to a chair. The game plan was to remove an old filling and determine whether to replace it or bite the bullet, so to speak, and install a crown. A crown was the recommendation. To make a long story short, two hours later I left with a new crown designed and fabricated on site with the latest technology. The Marks get high marks from me. Not only would I recommend a friend, I have recommended a friend. He was impressed with the experience and technology I related to him of my recent crown.

Olfried---------Mechanicsville----------July 5, 2012


NEW PATIENT What a Pleasant Experience! I cracked a tooth and wanted to see the dentist quickly due to the pain. I called and 22 minutes later was in the office. Unfortunately the tooth was so damaged that it had to be extracted. The pain relief was immediate. Since the work was done I took two Aleve that evening and two the following day. Pain gone. I don't know how it was done so efficiently and effectively but i could not be more pleased. If going to the dentist can be a pleasant experience this is the place to go. Beautiful people with a beautiful attitude and results to match. Truly, an operation run as a operation should be run.

Larry----------Glen Allen----------June 25, 2012

Excellent 5 Stars! Always a pleasant experience at Marks Family Dentistry.

Clarence----------Glen Allen----------June 25, 2012

Good Visit! Always good and professional. They are a great group.

Stephen----------Mechanicsville----------June 22, 2012

My Experience. I was really treated with the most caring people that I can think of.

Vonda----------Glen Allen----------June 22, 2012

Well Done by All! Everyone was very friendly, well trained, and the whole office was in a relaxed mode which made me feel relaxed as well.

Kenny----------Mechanicsville----------June 20, 2012

So Efficient! I had to have an old cracked filling replaced. Dr Marks took me at 7:00 AM, and I was done and at work by 7:45. And it is so amazing when he gives a novocaine injection - it just feels like he is rubbing your gums. The filling is perfect and looks a lot better than the silver one.

Nolan----------Mechanicsville----------June 20, 2012

Amazing--Excellent Customer Care--Excellent Care

Susan--------Mechanicsville--------June 14, 2012

You make it always an excellent visit. Cannot say that I am excited about going to the dentist, but you do make it a very pleasant & comfortable experience with your excellent overall consideration & customer service! Thank you for all you do.

Freda----------Mechanicsville----------June 14, 2012

Was a wonderful experience as usual. Thank you for all of your compassionate staff, especially Dr. Marks the hygienist.

Brent----------Hanover----------June 12, 2012

The best care every received in any dental facility in my 74 years

Richard----------Mechanicsville----------June 11, 2012

Excellent as always. I love my dentist.

Jeffrey----------Mechanicsville----------June 8, 2012

Your staff is outstanding! Thank you for your patience with this somewhat reluctant patient. Dr. Marks is a skilled professional.

Betty----------Mechanicsville----------June 7, 2012

The staff is always pleasant and very friendly. Waited only a few minutes before being called back. Thank you for the fantastic service as always!

Stephanie----------Mechanicsville----------June 6, 2012

Great experience. Everyone is always very kind and makes going to the dentist easy. All three doctors and the hygienist are the best. Very high tech office. Makes going to the dentist fun. Imagine that. LOL

Kathy----------Mechanicsville----------June 6, 2012

Friendly and efficient service.

Robert----------Mechanicsville----------June 6, 2012

It was wonderful as always

Dawna----------Glen Allen----------June 5


The staff at Marks Family Dentistry is always very courteous and professional.

Reta----------Mechanicsville----------May 30, 201

I actually enjoyed a trip to the Dentist !! Wonderful, wonderful People !! Thank you all so much for your kindness.

Constance----------Powhatan----------May 29, 2012

These Dental staff members are the most patient and understanding people in the world, If you have a FEAR of Dentists.... then you need to come see these folks. Thanks!

Susan-----------Powhatan-----------May 29, 2012

Great. Efficient and pleasant. Look forward to having my teeth cleaned.

Chip----------Hanover----------May 24, 2012

NEW PATIENT I was very pleased with my first cleaning appointment. Everyone was friendly and caring.

Thomas----------Mechanicsville----------May 23, 2012

Great experience.....again!

William----------Providence Forge-----------May 23, 2012

My wife and I just had our 6 months checkups and all is great, thanks to the care and education provided by the staff here. A plus.

Edward----------Studley----------May 19, 2012

As usual, My hygienist was professional, courteous and efficient. Dr. Marks explained why I needed to replace a filling and showed me the video of it. Overall, it was a good experience.

David------------Mechanicsville-----------May 17, 2012

Great visit with my favorite hygienist.

Ryan----------Ashland----------May 16, 2012

Good to see my friends at Marks Family Dentistry.

Matthew---------Mechanicsville----------May 9, 2012

Quick and Painless. Always professional/always friendly. If one could love going to the dentist this would be the one.

Craig----------Mechanicsville----------May 8, 2012

Great Service. I came in for a cleaning with the hygienist and she was AWESOME! Really puts you at ease and educates you during the whole visit. 4 star service. Everyone at Mark's Family Dentistry goes above and beyond to make you feel comfortable.

Anonymous----------May 7, 2012

My first experience there was just recently. I didn't have any insurance and had to go in for a consultation. The Marks are extremely polite, all the way down to the receptionist and to the assistant who gave me all my payment options andinformation. I'm so glad a relative of mine referred me there. My whole experience was amazing and I'm definitely going to refer others there as well. I appreciated everything they did for me. The whole experience there was wonderful. They need some kind of reward or something, because I've never been taken care of so fabulously in my life.

Anonymous----------May 3, 2012

Three Days Later . . . . . . . . . . . . . . . . . . . . . .

Speechless! I was so nervous going to get my wisdom teeth out. The experience was wonderful. I didn't have any issues or pain or worries. Dr. Marks was the bomb! Me and my girlfriend will definitely go back. I wish all dental experiences were like this! Lakita------Sandston---------May 7, 2012

Dr. Marks did a great job finding a crack that couldn't be found on x-ray - then setting a crown. In and out in 1.75 hours with permanent crown - not bad at all.

Kimberly--------Mechanicsville-------May 2, 2012


I really love it that they have TV that you can watch while getting your work done. I also love the people there. They are a very friendly people there. Never have had any problems with anyone that I have come in contact with.

Anonymous-----------April 27, 2012

Painless and good visit as usual !!!!! My hygienists is wonderful!

JoAnn---------Richmond----------April 25, 2012

Excellent customer service. Everything was exceptional. A truly professional organization.

Nicholas----------Mechanicsville-----------April 24, 2012

Nicely Done! .....Everyone was very nice. You can be very proud of your practice!

Dorothy-------Onancock, VA-------April 22, 2012

Cap This! Dr. Marks custom made a cap & installed on my tooth all in one appointment. No return visit to get it put on. It looks great, feels great and prevented me from having a root canal! Not only that but Dr. Marks called me later that evening at home to check on me! You won't find any better dentistry service in Richmond than that. My dentist is awesome!

Martha----------Montpelier, VA---------April 21, 2012

The experience and care are always great!

Ashby--------Virginia Beach--------April 20, 2012

My hygienist was exceptionally thorough and professional in her treatment of me. She kept me informed continuously of what she was doing. I was extremely impressed with her. Thank you Candice for a great cleaning experience!

Anonymous----------April 19, 2012

They Never Disappoint! I have never had a bad experience at Dr. Marks practice. The atmosphere is great, everything is kept clean, and the staff is fantastic. As a small business owner I should take notes as to how he runs his business!!

Anonymous-----------April 19, 2012

First time working with my new hygienist. She did a great job, was very careful, and was super friendly. Thanks!!

Anonymous----------April 18, 2012

My hygienist was exceptionally thorough and professional in her treatment of me. She kept me informed continuously of what she was doing. I was extremely impressed with her. Thank you for a great cleaning experience!

Anonymous----------April 18, 2012

Excellent service, most professional office in the area.

Carolyn-------Mechanicville-------April 18, 2012

A Five! Thanks for the excellent service, professional service, and friendly workers. I do not remember her name, but she walked me out to my car!!! Thanks. Only the elderly get that kind of help!

Marguerite----------Glen Allen----------April 17, 2012

Thanks you for your patience and kindness with my two children during their dentist appointment.

Thomas----------Mechanicsville----------April 15, 2012

Having just recently relocated to the area we were referred to Marks Family Dentist by our orthodontist. Needless to say his referral was perfect! My 2 sons and I all had appointments for cleanings, but my 4 year old had a different opinion on this. The hygienist was super cool and made him feel very comfortable by allowing him to see the instruments and calming his fears, and although he walked out with not having his cleaning, the experience was positive. Appointments were easy to get and the staff was very accommodating and I even get to go back next week to have 3 older filling redone...not looking forward to it, but that's just me, I don't like the drilling and such. Hopefully visit 2 goes as well as visit 1 and my wife and daughter will be going soon for their cleanings.

Joseph----------Mechanicsville----------April 13, 2012

NEW PATIENT I am so pleased with my initial visit. There was not anything that could have been done better. I have always been fearful of dental technicians, but my hygienist has changed all that. She was wonderful, as was Dr. Marks. Thank for a very pleasant experience.

April 11, 2012

2 days later.........

Happy Girl! I changed dentists because of location. As one needs to have dental care, it could not be more relaxing and professional than at Marks Family Dentistry. State of the art equipment, lovely decor, and a very professional staff! Going to a dentist could not get any better.

Mary-Anne----------Ashland, VA----------April 13, 2012

Excellent! Positive group, excellent customer service, friendly staff, very clean and all the way around good experience. Will be my new dentist group.

Anonymous----------April 11, 2012

Always good to go to the dentist when it's Marks Family Dentistry.

Wayne----------Mechanicsville----------April 5, 2012


Service with a Smile! As is typical of this office, service was excellent. My appointment was right on time. Staff was friendly and competent. In and out without any waiting.

Garth----------Urbanna----------March 31, 2012

Easy Visit! On time, pain free, friendly and clean. Thanks!

Margaret----------Mechanicsville----------March 27, 2012

Great Job! For the 1st time ever I left the dentist with an understanding of all the details my visit. The whole staff was great explaining things and making me feel welcomed.

Anonymous----------March 27, 2012

NEW PATIENT I am very impressed------My son had a toothache and is a new patient to this dentist office. We were offered an appointment the same day I called and were made to feel very welcome. Thank you so much for seeing my son on such short notice. I am grateful to the very nice staff for their kindness to us. Your kindness meant a lot to us and we have told several of our friends how nice you are.

Thomas----------Mechanicsville-----------March 27, 2012

Excellent as Always. I always receive excellent care and service!

Anonymous----------March 22, 2012

Absolutely Wonderful. I always enjoy going to Marks Family Dentistry; they are the absolute BEST. Before I first started going here I was scared to death of the whole dentist experience....but the whole staff quickly took care of that and I would NEVER go any places else!!! Thanks to you all!!! You are all are so wonderful to me, and I thank you all for this!!! I will NEVER go anywhere else you have me as a patient for life!!

Kate----------Port Royal, VA----------March 22, 2012

Awesome Experience! If my teeth didn't feel cleaner, I'd hardly realize I'd been to the dentist. Your practice is awesome.

Pam----------Hanover, VA----------March 21, 2012

Great customer service with no pain!

Joseph----------Mechanicsville----------March 19, 2012

NEW PATIENT Emergency Crown I was out for lunch with my wife and split one of my molars. She called her dentist, which I had never been to before, to try and get me an appointment. Dr. Marks and the rest of the people at Mark's dentistry did an amazing job getting me into the clinic two hours later and taking care of a very painful problem. They had some amazing technology to map my teeth, create a 3-D image of my mouth and actually "mill" me a new molar crown in an hour and a half. It was a perfect fit and color match and was absolutely amazing. I will be going to Mark's Family Dentistry for any of my dental needs. Thanks for making a painful experience easier to bare.

Jerry----------Sandy Hook, VA----------March 19, 2012

Dr. Marks was absolutely wonderful! He's always so gentle and makes the process very easy. Thanks, again Dr. Marks!

Stephany----------Beaverdam, VA----------March 14, 2012

Awesome Experiencce! Title says it all. This Dentist Is The Best And Is Like Going To A Day Spa I was referred here by a friend, a few years ago and it has made going to the dentist an enjoyment. Thanks!

Christopher-----Mechanicsville-----March 13, 2012

Great Service as Usual! Thanks guys, it's a pleasure to have all of you as my dental providers. Special consideration to Dr. Marks Sr. who always takes the time to call and make sure that we are all ok after our Dental visits. In all of my years, you are the only Dr. to do that. You guys are great!! I would never consider going to any other dentist. Teresa------Mechanicville-----March 1, 2012


Very friendly, bright, clean, efficient environment. Dr. Marks the greatest!

George ----------Richmond-----------February 28, 2012

Professional Excellent. Have been a patient of Marks Family Dentistry for about 4 years. Staff is top-notch in all regards from top to bottom.

Robert---------Mechanicsville----------February 24, 2012

Great cleaning experience! No waiting. meticulous, gentle hygienist and very thorough exam. They are still the BEST!

Anonymous----------February 24, 2012

Once again, Dr. Marks dealt with and solved the ongoing problem with one of my capped teeth. His expertise, care, and compassion speaks highly of him, his family practice, and their wonderful staff. This is one of the reasons I always recommend Marks Family Dentistry to my friends.

Jean------ Mechanicsville--------February 23, 2012

A great visit! Marks Family Dentistry has truly helped me overcome my fear of the dentist! The new hygienist was terrific, very conscientious of my sensitive teeth and my nerves. I would be happy to see either. Thanks!

Aimee------Ashland-------February 23, 2012

Loving my Dentist !!. I actually enjoy going to the dentist because of the truly personable and professional staff.

Dawn----------Hanover---------February 16, 2012

Everyone was just great! My hygienist did a good job. Very nice. Dr. Marks is always very nice and helpful.

Joseph----------Mechanicsville---------February 14, 2012

My hygienist was great, as always. And I don't make it easy for her! Just don't change.

Edwin----------Mechanicsville---------February 12, 2012

Great Experiences I guess after six years of history with Marks Family Dentistry, both for myself and an elder family member that I was taking for his appointments, I am considered a long term client; and there is no doubt in my mind that it will stay that way. The clean, bright, inviting environment; the friendly staff; the superb attention; the technology used; and more, all add up to be the best dental experiences I have ever had. Just a big THANK YOU!

Mark-------Glen Allen------February 10, 2012

I was having trouble with the comfort of a night guard and Dr. N. Marks suggested we try another style. The new guard fits comfortably and I enjoyed a good night sleep with it in last night. Thank you .

Michael----------Mechanicsville----------February 7, 2012

Just as Advertised! Whenever you go into something of this magnitude, you have reservations about how things are going to turn out. So far, everything has gone just as Dr. Marks said it would. There is just one more hurdle to clear and my "mouth makeover" will be done. Thank you!

Kenny----------Mechanicsville----------February 2, 2012

Excellent as Always! By far, the best staff, facility, and standard of care in the business. Even if you hate going to the dentist, the experience here will help set aside that fear.

Anonymous----------February 2, 2012

The hygienist and the receptionist are awesome!

Anonymous----------February 1, 2012


Always on time, and always a professional staff.

Michelle----------Richmond----------January 25, 2012

First Visit. Thank you for the great service provided on my last visit. They give you all of the costs up front of the expenses that will not be covered by insurance. I find that a plus since dental insurance doesn't cover much when you get into dental work other than dental cleanings and x-rays.

Leigh Ann----------Beaverdam, Virginia----------January 20, 2012

Great first visit! My hygienist did awesome! Love the TV.

Coleman----------Mechanicsville----------January 17, 2012

First Visit. A great experience, glad I switched over to your office. Thanks!

David-------Mechanicsville-------January 17, 2012

Very Pleased and Grateful! Thanks to the dental assistant, Dr. Marks, and the person who actually made my crowns. Everyone went above and beyond to ensure my satisfaction and I certainly appreciate it. Thanks again

Kenny----------Mechanicsville----------January 13, 2012

Excellent Service! Thank you!

Amy----------Mechanicsville----------January 12, 2012

Excellence in Total Dentistry. I first saw Dr. Marks about implants last spring. I was amazed at his positive, friendly understanding and he has been encouraging every inch of the way. The office provides a plan of work and the costs up front with an explanation of insurance reimbursements. Recently I had a check-up which was thorough and professional with the staff friendly and smiling as usual. I look forward to the seating of implants as soon as the bone grafts are healed. The total experience with Marks Family Dentistry has been excellent. I have recommended them to several friends.

Marcia----------Mechanicsville----------January 7, 2012

I experienced a good visit considering that I had to get drilled. In my case it was quick and easy and Painless. Nice dental office with great staff that to me thus far, considering that we are new to the practice, were professional, helpful and kind.

Marc---------Mechanicsville--------January 4, 2012

I recently went to Marks Family Dentistry for a routine six month cleaning and checkup. As always, I was greeted by friendly, professional staff. The hygienist and dental assistant, did a great job of the cleaning. Dr. Marks performed the oral examination. All of the staff shows a real interest in me as a person, as well as a patient. I highly recommend Marks Family Dentistry to anyone who is looking for quality dental care.

Doug----------Richmond----------January 3, 2012

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