Accessibility View Close toolbar

2010 Patient Comments


Great Visit! Never a disappointment, always friendly and efficient service, and the patient feels comfortable and welcome. I love you guys.. Thanks for everything!!!

Teresa----------Mechanicsville---------December 31. 2010

Dr. Marks takes time with his patients. It is very much appreciated. The topical numbing is needed and wonderful for patients like me with anxiety related to shots. So glad he takes the time. I did not feel a thing. So wonderful. Thank you so much!

Anonymous---------December 30, 2010

Extremely pleasant and professional staff. Absolutely no waiting. Very good patient care and pain free.

Anonymous----------December 30, 2010

I have been a patient of Drs. Marks for over 30 years and look forward to many more years of great dentistry service!

Janice----------Sandston----------December 23, 2010

All, You are all fabulous!

Ashby----------Virginia Beach---------December 21, 2010

Excellent service, friendly and professional - great job! The hygienist is great! I always enjoy the experience. Never have to wait. Fun yet professional.

Jimmy--------Richmond--------December 16, 2010

Since becoming a patient, the staff has always been courteous and knowledgeable about services rendered. Makes you feel very comfortable to be in "their company". I don't handle "going to the dentist" very well; however, Marks Dentistry has made every effort to make sure I understand all that is being done in my treatments and made my visits as comfortable as possible. I have referred several people since I've been a patient.

Elaine----------Sandston----------December 15, 2010

The hygienist was very kind, compassionate and sensitive to my fears and anxieties. I had not gone to a dentist in 19 years out of fear. and I am so glad to have a place that I can come to with no fear. I truly appreciate the level of service. Thanks!

Nicole---------Mechanicsville----------December 15, 2010

I have been a patient of Marks Family Dentistry for many years. I appreciate their efforts at providing the highest quality care. I would recommend them to family and friends.

Doug----------Richmond----------December 8, 2010

Wonderful Treatment! I absolutely LOVE the Marks Family Dentistry staff.

Anonymous----------December 3, 2010

Great, conscientious work. Friendly staff, very detailed work, good patient education.

Anonymous----------December 3, 2010

The doctors and staff make going to the dentist a pleasurable experience! They are always there when you need them

Wayne----------Mechanicsville----------December 2, 2010


"I am ashamed to say I had not been to the dentist for a lot of years. Everyone was extremely helpful & made me feel at ease. I would highly recommend Marks Family Dentistry to anyone and everyone. I was treated with courtesy and respect. I was not looking forward to going to the dentist since it had been so long since my last visit. I was made to feel at ease right from the start. The follow up of the dentist calling me to see if I was OK was exceptional in this day and age. I really appreciate everyone who worked with me."

Anonymous New Patient------------November 25, 2010

"Highly Satisfied (As Usual) Overall 5 star care and service."

Clarence----------Glen Allen----------November 22, 2010

"I was recommended by family and I was highly satisfied by everyone and their true concerns for my teeth and hygiene to keep my teeth healthy. I had an overall review of my teeth and the hygienist was great! She really did a good evaluation of what is needed. I want to get back on track and felt Marks Family Dentistry is the right way to go."

Bente----------Milford----------November 24, 2010

"I am so glad to have met you and your staff at the Hanover Clinic. Working with you there was great, and coming to your practice has been a wonderful change for me."

Anonymous--New Patient----------November 19, 2010

"Good experience overall! Dr. and hygienist were terrific. They make going to the dentist a pleasurable experience! I appreciate the early appointment times. I do appreciate the 5% discount as well. Thank you!"

William----------Providence Forge-----November 19, 2010

"Marks Family Dentistry has the most caring and compassionate staff of any medical facility I have ever received services from. Every person I encounter, including the receptionist, billing, technicians and the doctors, has my health and well being in mind and they go out of their way to show you they care. Thank you for recognizing that I was upset and having a bad morning. Your staff was exceptionally caring and understanding and I truly appreciate it. I apologize again for being late for my appointment."

Susan-----Mechanicsville-----November 17, 2010

"Friendly, efficient, dedicated & concerned staff."

Jean----------Hanover----------November 17, 2010

"Terrific Experience My visit was painless and everyone was very nice. They didn't try to rush me in and out and answered all my questions. I definitely recommend this dental practice. The hygienist was terrific!"

Dorothy----New Patient -----Henrico----------November 16, 2010

"5 Stars Everyone in the office is fantastic."

Anna----------Mechanicsville----------November 11, 2010

"Excellent, Prompt, Professional, Friendly"

Douglas----------Mechanicsville----------November 11, 2010

"The best dentist I've ever been to. They make me feel comfortable and relaxed. I have recommended your practice to my family and co-workers. Thank you for a pleasant experience."

Fred----------Mechanicsville----------November 9, 2010

"Amazing! Ours was an emergency visit and I can't say enough how wonderful Dr. Marks took care of my daughter. Her smile is back and she's not in any pain. We look forward to future appointments with him and his staff."

Kendall----------King William----------November 2, 2010


Pleasant Experience. The staff are extremely courteous and hospitable. Televisions are available to view while lying in those comfortable chairs. I know some of you may not like going to the dentist, but at Marks Family Dentistry, they actually make the experience as pleasant as can be for a dentist visit. I cannot think of an area that needs improvement.

Samantha----------Sandston----------October 29, 2010

Five Star! Everytime I go I am treated well both professionally and personally. Going to the dentist is not always an easy thing to do, but your staff makes me feel comfortable and at ease. I'm especially impressed with the phone call I receive at my home from the dentist asking about how I am. Now that's service and great care!

Juanita----------Hanover----------October 26, 2010

Excellent! The experience was, as usual, top notch! The hygienist and dentist made my visit a pleasure and as always I left with a sparkling white smile! As you tell me, good job, keep doing what you are doing.

Harry----------Sandston----------October 23, 2010

Perfect! I have been a patient of Marks Family Dentistry for over 25 years and they are the best!

Janice----------Sandston----------October 21, 2010

I had a chipped tooth and as usual, I was greeted with smiling, friendly faces, and I was seen almost immediately upon my arrival. No waiting forever in the waiting room. Dr. Marks and his assistant were fast, efficient, and friendly (as always), and my tooth looked and felt great afterward. Nothing more to say, I used to hate going to the dentist and now I don't mind at all. It's always a pleasant experience, and I feel like I'm getting excellent care. The only thing that could make it better is if it were free!

Neita----------Mechanicsville----------October 18, 2010

Two Fillings--Alway a pleasure to visit Marks Family Dentistry. I feel at home with the doctors and staff. This is a "class act" practice and should be emulated by others!

Wayne----------Mechanicsville----------October 8, 2010

Great! I don't think you need improving. Everything is great and Dr. Marks is very good at what he does. I am thankful for him. Everything is great there, wouldn't change a thing!

Jo Ann----------Richmond----------October 6, 2010

Nice Experience. Very professional and classy/hi-tech atmosphere. A dentist office equipped to handle anything. I have been bragging to all of my coworkers.

William----------Henrico----------October 2, 2010


Very Professional and Friendly. I appreciate how professional each of you are, and I feel privileged to be your patient. Dr. Marks, I remember how kind you were to my late husband when we first came to you. You went out of your way to help him. I will be your patient always.

Marguerite----------Glen Allen----------September 24, 2010

Excellent dentist, friendly staff and on time!

Elizabeth----------Richmond----------September 21, 2010

Great! Very good with children, all of the staff have been wonderful! I have referred two friends whose families have had a great experience as well.

Anonymous----------September 15, 2010

Great Experience! Very kid friendly! The staff did a great job explaining things and had a room to keep kids occupied while they waited their turn. I was very impressed! Thank you for sticking with my explanation to him about the "special toothbrush". Someone at school had scared him in the past about drills, etc and I want him to have a positive experience at the dentist office. I wish as a kid my dentist had bother to explain things to me as your hygienist did for my son. Thanks so much!

Jacob----------Mechanicsville----------September 14, 2010

A Happy Patient! As usual, Marks Family Dentistry provided outstanding service. I refer friends to this practice on a regular basis. I have had excellent experiences with all three dentists, and the staff is amazing. I wish all of my medical appointments went as smoothly as my dental visits. It's nice to have excellent dentists and a well run business in one place.

Lilli----------Mechanicsville----------September 4, 2010

Great! My children have been going Marks Family Dentistry for awhile now. They say you are the coolest office they have been to. I have to agree.

Starla--New Patient----------Mechanicsville----------September 2, 2010


"Five Star Care! As always, treated like family and the best dental care provider around! Thank you Dr Norman Marks and Team for creating such a great place for dental care."

Lynn----------Glen Allen---------August 25, 2010

"I have been to Marks family dentistry 3 times after switching from my old dentist of 6 years. I wished i had moved sooner. I called that morning to see if I could move my appt and there was no room but said they could still see me if I got there 30 min late-they would squeeze me in. Awesome!!!!"

Amanda-----------Mechanicsville----------August 24, 2010

"An excellent dental office for the entire family. If there is a better dental office than this one, I sure don't know where it would be! Thanks again for making an experience for a fearful patient, a pleasant one!"

Belinda----------Mosley, VA----------August 19, 2010

"My hygienist is great with my son. As a parent I appreciate that she tells him what a great patient he is. It's nice positive reinforcement for him. She is also great about explaining what she is doing and what is to come. The dental assistant was also fantastic with him during his x-ray and so friendly as we talked about him starting school. It was my first visit to the facility and the entire experience was very nice."

Anonymous New Patient----------August 17, 2010

"I just wish that EVERY doctor and dentist could experience YOUR office! Marks Family Dentistry is the BEST dentist office in the entire UNIVERSE!!!! I LOVE DR. MARKS!!!!!!!!!!!!"

Beth----------Greenville, S.C.----------August 9, 2010


"As always, exemplary. I can't think of anything that can be improved on. This is the best run, most efficient, technologically up-to-date doctor's office of any kind I have ever visited. The facility is kept cleaner than most hospitals I've seen or been in as well. In my opinion, Dr. Marks' practice should be a model for others. I tell everyone I know about the practice and highly recommend it."

William----------Mechanicsville---------July 16, 2010

"Absolutely Outstanding. Dr. Marks is an exceptional dentist. Not only is he outstanding with his knowledge and advanced technology in his practice but he is very compassionate and extremely sensitive to his patients. I have had a horrible dental phobia for years and it is difficult for me to have any dental procedures performed. Dr. Marks and his caring staff have the utmost concern for any patient with dental anxiety. Additionally, he is sensitive to financial concerns and will cheerfully assist with financial arrangements for necessary dental procedures. I express my deepest appreciation for the kindness and concern shown by Dr. Marks and his entire staff."

Susan----------Powhatan-----------July 20, 2010


"Every time I visit the Marks office, it is a pleasure. For most of my life, I hated going to the dentist. But since finding them a few years ago, I will never go elsewhere! The staff is so professional, and all 3 of the doctors are knowledgeable and make you feel so comforable and at ease. The fact that the doctor takes the time to call you in the evening is priceless. I feel like part of the Marks family!"

Christine----------Mechanicscville----------June 2, 2010


"Marks Family Dentistry was originally recommended to me by a prominent local businessman. Everyone I spoke to in the Mechanicsville area had only the highest of praise for this family. Although I have since moved back to NYC, I travel 500 miles to have my dental work done by Dr. Marks and will continue to do so, I think the distance I am willing to travel speaks for itself."

James----------New York, New York----------May 9, 2010

"The customer service is fabulous....everyone is very friendly and helpful--makng for a very pleasant visit. Thank you for all you do."

Freda----------Mechanicsville----------May 26, 2010


"Wonderful as always. In 45 years of going to the dentist, from New York, Pennsylvania, to Virginia, this is the best practice I've ever been to."

Dawna----------Glen Allen---------April 21, 2010

"I can't say how much we all enjoy coming to Marks Family Dentistry! The first thing my 8 year old said when we walked in the door was how good it smelled. The receptionist welcomed us and immediately helped the kids with a game for the x-box. The hygienists do an awesome job with the cleaning and making sure the kids know how to clean their teeth as well. They are really great with kids. I just can't say enough how much we all enjoy coming to this practice ! ! Thank you!"

Tina-----------Mechanicsville----------April 9, 2010

Contact Us

Send Us An Email Today


Find us on the map


Find Out When We Are Open


7:30 am-6:00 pm


6:30 am-6:00 pm


6:30 am-5:00 pm


6:30 am-5:00 pm


7:30 am-1:00 pm