Marks Family Dentistry

 

       Restorative, Cosmetic, Implant & Family Dentistry

804-746-3336

Patient Comments

 
 

2012 Patient Comments

May 

Dr. Marks did a great job finding a crack that couldn't be found on x-ray - then setting a crown.  In and out in 1.75 hours with permanent crown - not bad at all.     Kimberly-------Mechanicsville------May 2

My first experience there was just recently.  I didn't have any insurance and had to go in for a consultation.  The Marks are extremely polite, all the way down to the receptionist and to the assistant who gave me all my payment options and information. I'm so glad a relative of mine referred me there.  My whole experience was amazing and I'm definitely going to refer others there as well.  I appreciated everything they did for me.  The whole experience there was wonderful. They need some kind of reward or something, because I've never been taken care of so fabulously in my life.  May 3     

    3 days later............

Speechless!  I was so nervous going to get my wisdom teeth out. The experience was wonderful. I didn't have any issues or pain or worries. Dr. Marks was the bomb! Me and my girlfriend will definitely go back. I wish all dental experiences were like this! Lakita-----Sandston-----May 7   

 April

 I really love it that they have TV that you can watch while getting your work done.  I also love the people there.  They are a very friendly people there.  Never have had any problems with anyone that I have come in contact with.   Anonymous-----------April 27

 Painless and good visit as usual !!!!!  My hygienists is wonderful!    JoAnn---------Richmond----------April 25

 Excellent customer service.  Everything was exceptional.  A truly professional organization. Nicholas----------Mechanicsville-----------April 24

 Nicely Done! .....Everyone was very nice. You can be very proud of your practice! Dorothy-------Onancock, VA-------April 22

 Cap This! Dr. Marks custom made a cap & installed on my tooth all in one appointment. No return visit to get it put on.  It looks great, feels great and prevented me from having a root canal!  Not only that but Dr. Marks called me later that evening at home to check on me! You won't find any better dentistry service in Richmond than that.  My dentist is awesome!   Martha----------Montpelier, VA---------April 21

 The experience and care are always great!   Ashby--------Virginia Beach--------April 20

 My hygienist was exceptionally thorough and professional in her treatment of me. She kept me informed continuously of what she was doing. I was extremely impressed with her. Thank you Candice for a great cleaning experience!    Anonymous----------April 19

 They Never Disappoint!  I have never had a bad experience at Dr. Marks practice.  The atmosphere is great, everything is kept clean, and the staff is fantastic.  As a small business owner I should take notes as to how he runs his business!!      Anonymous-----------April 19 

 First time working with my new hygienist. She did a great job, was very careful, and was super friendly. Thanks!!                                             Anonymous----------April 18 

 My hygienist was exceptionally thorough and professional in her treatment of me. She kept me informed continuously of what she was doing. I was extremely impressed with her. Thank you for a great cleaning experience!      Anonymous----------April 18

 I am so pleased with my initial visit.  There was not anything that could have been done better.  I have always been fearful of dental technicians, but Candice has changed all that.  She was wonderful, as was Dr. Marks. Thank for a very pleasant experience.Mary-Anne----------Ashland----------April 18

 Excellent service, most professional office in the area. Carolyn-------Mechanicville-------April 18

 A Five!  Thanks for the excellent service, professional service, and friendly workers. I do not remember her name, but she walked me out to my car!!!  Thanks.   Only the elderly get that kind of help!                           Marguerite----------Glen Allen----------April 17 

 Thanks you for your patience and kindness with my two children during their dentist appointment.                                         Thomas----------Mechanicsville----------April 15

 Having just recently relocated to the area we were referred to Marks Family Dentist by our orthodontist.  Needless to say his referral was perfect!  My 2 sons and I all had appointments for cleanings, but my 4 year old had a different opinion on this. The hygienist was super cool and made him feel very comfortable by allowing him to see the instruments and calming his fears, and although he walked out with not having his cleaning, the experience was positive.  Appointments were easy to get and the staff was very accommodating and I even get to go back next week to have 3 older filling redone...not looking forward to it, but that's just me, I don't like the drilling and such. Hopefully visit 2 goes as well as visit 1 and my wife and daughter will be going soon for their cleanings.   Joseph----------Mechanicsville----------April 13

 I am so pleased with my initial visit. There was not anything that could have been done better. I have always been fearful of dental technicians, but Candice has changed all that. She was wonderful, as was Dr. Norman. Thank for a very much.    April 11

 2 days later.........

 Happy Girl!  I changed dentists because of location. As one needs to have dental care, it could not be more relaxing and professional than at Marks Family Dentistry. State of the art equipment, lovely decor, and a very professional staff! Going to a dentist could not get any better.            Mary-Anne----------Ashland, VA----------April 13

Excellent!  Positive group, excellent customer service, friendly staff, very clean and all the way around good experience. Will be my new dentist group. Anonymous----------April 11

Always good to go to the dentist when it's Marks Family Dentistry. Wayne----------Mechanicsville----------April 5

March

 Service with a Smile!   As is typical of this office, service was excellent.   My appointment was right on time.  Staff was friendly and competent.  In and out without any waiting.                 Garth----------Urbanna----------March 31

 Easy  Visit!  On time, pain free, friendly and clean.   Thanks!      Margaret----------Mechanicsville----------March 27

 Great Job!  For the 1st time ever I left the dentist with an understanding of all the details my visit. The whole staff was great explaining things and making me feel welcomed. Anonymous----------March 27

 I am very impressed------My son had a toothache and is a new patient to this dentist office.  We were offered an appointment the same day I called and were made to feel very welcome.  Thank you so much for seeing my son on such  short notice.  I am grateful to the very nice staff for their kindness to us.  Your kindness meant a lot to us and we have told several of our friends how nice you are.  Thomas----------Mechanicsville-----------March 27

 Excellent as Always.  I always receive excellent care and service!    Anonymous----------March 22

 Absolutely Wonderful.    I always enjoy going to Marks Family Dentistry; they are the absolute BEST.  Before I first started going here I was scared to death of the whole dentist experience....but the whole staff quickly took care of that and I would NEVER go any places else!!! Thanks to you all!!!   You are all are so wonderful to me, and I thank you all for this!!!  I will NEVER go anywhere else you have me as a patient for life!! Kate----------Port Royal, VA----------March 22

 Awesome Experience!  If my teeth didn't feel cleaner, I'd hardly realize I'd been to the dentist. Your practice is awesome.     Pam----------Hanover, VA----------March 21

 Great customer service with no pain!    Joseph----------Mechanicsville----------March 19

 Emergency Crown   I was out for lunch with my wife and split one of my molars. She called her dentist, which I had never been to before, to try and get me an appointment.  Brandon Mark's and the rest of the people at Mark's dentistry did an amazing job getting me into the clinic two hours later and taking care of a very painful problem.  They had some amazing technology to map my teeth, create a 3-D image of my mouth and actually "mill" me a new molar crown in an hour and a half. It was a perfect fit and color match and was absolutely amazing. I will be going to Mark's Family Dentistry for any of my dental needs. Thanks for making a painful experience easier to bare. Jerry----------Sandy Hook, VA----------March 19

 Dr. Marks was absolutely wonderful! He's always so gentle and makes the process very easy. Thanks, again Dr. Marks!    Stephany----------Beaverdam, VA----------March 14

 Awesome Experiencce!  Title says it all. This Dentist Is The Best And Is Like Going To A Day Spa  I was referred here by a friend, a few years ago and it has made going to the dentist an enjoyment. Thanks!       Christopher-----Mechanicsville-----March 13

 Great Service as Usual! Thanks guys, it's a pleasure to have all of you as my dental providers. Special consideration to Dr. Marks Sr. who always takes the time to call and make sure that we are all ok after our Dental visits. In all of my years, you are the only Dr. to do that. You guys are great!! I would never consider going to any other dentist. Teresa------Mechanicville-----March 1

FEBRUARY

Very friendly, bright, clean, efficient environment. Dr. Marks the greatest!     George ----------Richmond-----------February 28

 Professional Excellent.      Have been a patient of Marks Family Dentistry for about 4 years. Staff is top-notch in all regards from top to bottom. Robert----------Mechanicsville----------February 24         

 Great cleaning experience!  No waiting. meticulous, gentle hygienist and very thorough exam. They are still the BEST!         Anonymous----------February 24

 Once again, Dr. Marks dealt with and solved the ongoing problem with one of my capped teeth. His expertise, care, and compassion speaks highly of him, his family practice, and their wonderful staff. This is one of the reasons I always recommend Marks Family Dentistry to my friends.     Jean------ Mechanicsville--------February 23

 A great visit! Marks Family Dentistry has truly helped me overcome my fear of the dentist!   The new hygienist was terrific, very conscientious of my sensitive teeth and my nerves. I would be happy to see either.  Thanks!  Aimee------Ashland-------February 23

 Loving my Dentist !!. I actually enjoy going to the dentist because of the truly personable and professional staff.          Dawn----------Hanover---------February 16 

 Everyone was just great!  My hygienist did a good job.   Very nice.   Dr. Marks is always very nice and helpful.  Joseph----------Mechanicsville---------February 14

 My hygienist was great, as always. And I don't make it easy for her!   Just don't change. Edwin----------Mechanicsville---------February 12

 Great Experiences   I guess after six years of history with Marks Family Dentistry, both for myself and an elder family member that I was taking for his appointments, I am considered a long term client; and there is no doubt in my mind that it will stay that way. The clean, bright, inviting environment; the friendly staff; the superb attention; the technology used; and more, all add up to be the best dental experiences I have ever had.   Just a big THANK YOU!   Mark---------Glen Allen--------February 10

 I was having trouble with the comfort of a night guard and Dr. N. Marks suggested we try another style. The new guard fits comfortably and I enjoyed a good night sleep with it in last night. Thank you .         Michael----------Mechanicsville----------February 7

 Just as Advertised! Whenever you go into something of this magnitude, you have reservations about how things are going to turn out. So far, everything has gone just as Dr. Marks said it would. There is just one more hurdle to clear and my "mouth makeover" will be done. Thank you!     Kenny----------Mechanicsville----------February 2

 Excellent as Always! By far, the best staff, facility, and standard of care in the business. Even if you hate going to the dentist, the experience here will help set aside that fear.     Anonymous----------February 2

The hygienist and the receptionist are awesome! Anonymous----------February 1

JANUARY

Always on time, and always a professional staff. Michelle----------Richmond----------January 25

First Visit. Thank you for the great service provided on my last visit. They give you all of the costs up front of the expenses that will not be covered by insurance. I find that a plus since dental insurance doesn't cover much when you get into dental work other than dental cleanings and x-rays. Leigh Ann----------Beaverdam, Virginia----------January 20

Great first visit! My hygienist did awesome! Love the TV. Coleman----------Mechanicsville----------January 17

First Visit. A great experience, glad I switched over to your office. Thanks! David-------Mechanicsville-------January 17

Very Pleased and Grateful! Thanks to the dental assistant, Dr. Marks, and the person who actually made my crowns. Everyone went above and beyond to ensure my satisfaction and I certainly appreciate it. Thanks again            Kenny----------Mechanicsville----------January 13

Excellent Service! Thank you!          Amy----------Mechanicsville----------January 12

Excellence in Total Dentistry. I first saw Dr. Marks about implants last spring. I was amazed at his positive, friendly understanding and he has been encouraging every inch of the way. The office provides a plan of work and the costs up front with an explanation of insurance reimbursements. Recently I had a check-up which was thorough and professional with the staff friendly and smiling as usual. I look forward to the seating of implants as soon as the bone grafts are healed. The total experience with Marks Family Dentistry has been excellent. I have recommended them to several friends.          Marcia----------Mechanicsville----------January 7

I experienced a good visit considering that I had to get drilled. In my case it was quick and easy and Painless. Nice dental office with great staff that to me thus far, considering that we are new to the practice, were professional, helpful and kind.    Marc---------Mechanicsville--------January 4

I recently went to Marks Family Dentistry for a routine six month cleaning and checkup. As always, I was greeted by friendly, professional staff. The hygienist and dental assistant, did a great job of the cleaning. Dr. Marks performed the oral examination. All of the staff shows a real interest in me as a person, as well as a patient. I highly recommend Marks Family Dentistry to anyone who is looking for quality dental care.    Doug----------Richmond----------January 3

2011 Patient Comments

DECEMBER

 Dr. Marks did an excellent job in preparing my upper jaw/teeth for the crowns. I only hope that the permanent teeth look as good as the temporary ones do. Thank you.  Kenny-------Mechanicsville-------December 26

 Great Job!  Same as always wonderful people that can take care of me. I have never had a bad experience .   I have not had any pain and still don't. I will come back again and again.  Vonda-------Glen Allen----------December 16

 A Great Experience   As always my experience was great.  Everyone there is so nice and considerate.  Wouldn't go anywhere else.  Thanks!     JoAnn---------Richmond--------December 12

Great Experience!   Had a crown done, plus another small filling, and even though the appointment was long, it went quickly and smoothly.  Dr. Marks was always asking about my comfort and made the appointment enjoyable (if that's possible at a dental visit). Super employees. Nora----------Mechanicsville----------December 8

 Great Experience!   I had an appointment with Dr. Norman Marks last week.  I got in early, got the problem corrected, and got out.  It couldn't have gone smoother.  As a bonus, Dr. Marks called that evening to make sure all was fine. William---------Providence Forge-------December 5

 Dr. Marks is a saint!   My experience was fantastic as always.  Dr. Marks is the most fabulous dentist in the world.                                 Donna----------Glen Allen----------December 1

 NOVEMBER

 Everyone at Marks Family Dentistry is always professional and polite. I'm new to Richmond and am very pleased with my experiences with everyone at Marks Family Dentistry.    Michael--------Mechanicsville--------November 29

 From the moment I walked in the door, I felt like I was a member of the family. Being quite nervous, I was quickly put at ease by the compassion displayed by the assistant during the entire procedure. Dr. Marks did an awesome job!! The entire staff was VERY nice  & helpful.   Marks Dentistry will be recommended to all my friends and family.  Kudos to the entire staff I came in contact with. This is one top notch place to have any dental work done. And getting an dental impression and not gagging was awesome!!  All of you have created an warm and inviting atmosphere, so that the next time I say I have to go to the dentist, it will not be said dreading it.     Vickie---------Mechanicsville--------November 23

 I like the atmosphere and the quality of the office. Everyone is so nice and happy to be there.  My dental assistant is awesome.                     Kristin---------Mechanicsville--------November 18

 Great Visit!  Had my bi annual cleaning on Thursday the 16th.  My hygienist was so great. She really did a good job of cleaning and putting me at ease. can't say enough good things about what a good business you are running. Aaron did such a good job of explaining what I had going on with my teeth. Thanks for good service      Shawn----------Richmond----------November 16

 I hadn't been to the dentist in a few years and was a little nervous about going back. The entire staff was extremely friendly and helpful. They made me feel comfortable while getting my first fillings as well. Thanks for the good experience!         Casey----------Richmond----------November 10

 Dr. Marks has always done a great job with dental care. He is quick, thorough, competent and pleasant. He follows through at night with a phone call which is almost unheard of in this culture anymore. Thanks for a great experience.    Kimberly------Mechanicsville-----November 8

Great job! Had cavity filled, in and out in less than 30. The staff of Marks made the experience as positive as possible.      Roger----------Mechanicsville----------November 8 

 OCTOBER

 Fantastic!    Thank you so much for the excellent care we received on Thursday.  My child is autistic.  I never know if he is going to be uncomfortable and shut down.  Everyone there made both of us feel very at ease.  He doesn't always talk to strangers.  He had no problem speaking with the hygienist or dentist. That means the world to me. Thank you so much.    Donna--New Patient----------October 27

 Quick-pain free experience.   Had 2 small cavities done in less than 1 hour.  Perfect for my busy schedule  Already have a co-worker impressed by quick pain free service. Recommended your practice as being awesome!     Bente----------Milford----------October 21  

Excellent Professional Care.   First time visit and was very, very impressed with the personnel and care I received. Thanks to family doctor for a wonderful referral.  Very impressed as soon as I walked in the office waiting room.  Personnel couldn't have been nicer and explained everything I asked.  Care, I think, is exceptional - never had my blood pressure in a dentist's office before.  Thanks Victoria--New Patient----------Mechanicsville----------October 18

 Excellent Service as Usual.   We love Marks Family Dentistry. Not only do they care about us a patients, they care about us as people. Thanks for the continued excellent service!!  Thanks as always everyone!!  You guys are the best!!  Teresa-----------Mechanicsville-----------October 18

 Everything was very nice, very accessible even in my powerchair.  The entire staff is friendly and helpful.  My appointment was held on a very timely basis.  Everyone in the office was very friendly and polite, and the root canal work was done with care.  Surprisingly there was almost no discomfort in the whole process.   Thank you for making it a pleasant experience.  I am extremely pleased, and I will speak of it to family and friends.        Dana----------Mechanicsville----------October 8 

Everything was great.  Staff does great job. Hygienist very thorough and professional. Linda----------Hanover----------October 3 

SEPTEMBER 

Love them!  The gentlest dentists and hygienists I have ever visited. The adults AND kids in my family love them              Anonymous----------September 28

First Crown   Never had a crown before; but as I told friends I had an "old" tooth, mostly filling in need of crown to prevent problems. Dr. Marks used wonderful technology yesterday to give me my first crown. It was an amazing process. My husband chews ice and has "enjoyed" multiple crowns at another practice. A long, expensive process of at least two trips per crown/tooth. For me, after 1 1/2 hours, I left Marks Dentistry with a new crown, happy, and pain free. A very pleasant, great experience. Hopefully, I won't need more crowns; but, if so, I know that I'll go back to Dr. Brandon and his great expertise! So happy I switched to your practice. It makes going to the dentist a breeze!  Thank you!   Pam----------Hanover----------September 27

 Marks Dentistry HIGHLY recommended!  Marks Dentistry is ALWAYS a pleasant experience.  Everyone is so nice and knowledgeable, and I would HIGHLY recommend them !  I have ALWAYS had a wonderful experience and EVERYONE is friendly and nice. I switched from another dentistry that my sister actually work at, so that should tell you something. Tammy----------Mechanicsville----------September 24

 I wanted to let Dr. Marks know that my dad is doing well. His implants and dentures are working wonderfully.  He has no more pain and he loves them!  My dad has asked me to pass on his gratitude to Dr. Marks. Please let Dr. Marks know that he is awesome and as they say, he is THE best!!!         Syeda----------Newark, N. J.-------- September 24 

 Whenever someone has asked about locating a dentist, I have not hesitated to suggest Marks Family Dentistry. Everyone at the practice is so accommodating to the needs of the person. hard to find a practice such as this that keeps the patient at ease at all times. It's nice to know that there are people that do care about others !!!!    Elaine----------Sandston----------September 24

 The visit was great. Dr. Marks and his staff were wonderful. I felt welcomed from the moment I walked into the office. The front office staff, the hygienist and Dr. Marks were all very pleasant and sincere. I was a new patient but was treated as though I had been a patient for years. Thanks for working me in so quickly and resolving my problem. See you in six months!   Charles---------- (New Patient)----------Richmond----------September 23

 Wonderful, as Always!  So sorry that I was such a pain in the neck. Thank you for your kindness & patience. Susan----------Powhatan----------September 23

 Awesome!  As usual, this dentist is still the best that I have ever been to in this state. You check it out for yourself and you will see why.      Christopher----------Mechanicsville----------September 21The best dentist ever. Quick, efficient, caring, funny.   Georgia----------Mechanicsville----------September 21

 Marks is a Great Dentist!  My experience with the staff and office were wonderful as usual. The dental hygienist and assistant were very nice and helpful. Dr. Marks was very understanding and nice.  I can't say I enjoyed the process of getting fillings, but what can ya do?    Anonymous----------September 21

 All Good!  Very friendly, as usual. I do not like going to the dentist as a rule but don't have the same sense of dread going to Marks. It is always fast, friendly and they do their best to make you feel relaxed. Highly recommended.      Danny----------Mechanicsville----------September 21

 It was wonderful as always.    Donna----------Glen Allen----------September 17

 I have never enjoyed going to the dentist, but I don't mind it hardly as much coming to Marks. Andrea is my hygienist and she is a total trip and always makes me laugh. It helps the experience be less painful.  Your building is wonderful, and I have never received anything other than smiling faces and kind words.  Someone is always willing to help and assist in whatever way they can. I was recommended to your office and have since recommended others to you all. You have a great practice. Thank you for always providing great service.            Emily----------Richmond----------September 14

 Work Well Done!  Everything was done thoroughly, thoughtfully, and every effort made to make it comfortable for the patient.                 Anne----------Midlothian-----------September 14

 The hygienist was real patient and made sure that I was comfortable.  Dr. Marks fixed my teeth and they are working just fine.                  Vonda----------Glen Allen----------September 2 

AUGUST

Everyone there is so friendly and always gives you a warm welcome. I would highly recommend Marks Family dentistry.                     Kristyl----------Mechanicsville----------August 24, 2011

Thank you for your continuing outstanding dental care to your patients.  From over 30 years ago when the children in our family were very young, and when Dr. Norman Marks was the one dentist in his practice, up to the present time when our children have young children and Dr. Norman has two fine sons in the practice with him, it has been the good fortune of each member of our family to rely with total confidence on the dental skills and comfortable treatment in the Marks practice.                                          Anne----------Midlothian----------August  22, 2011

I so appreciate all Dr. Marks and his assistant did for me!   I was a bit anxious; however, all things considered this turned out to be a good experience. Dr.  Marks went to great pains (probably not the best word)  to be sure I was comfortable and understood each aspect of the procedures.  If you must have this sort of work done, he's the dentist of choice!                                                                                      Wendy----------Mechanicsville----------August 18, 2011

Five Starts in Four Categories!  In my book, the treatment received gets five stars; the helpful, friendly service of the entire staff gets five stars; the facility gets five stars; the punctuality compared to my appointed time gets five stars. What more could I say.                                                                                                                     Mark--------Glen Allen-------August 15, 2011

Marks Family Dentistry is 5 stars! It's nice when your kids actually enjoy going to see the dentist! Our family would not go to see anyone else.                                                                                                                                                     Stephany--------Beaverdam--------August 12, 2011

Went in for some dental work and was very nervous. Didn't know exactly what to expect during my visit. Dr. Marks was very understanding and caring. Was very thorough with everything during my procedure and even did a follow up call.  Very Happy Patient.                                                                                                                                   Anonymous----------August 12, 2011

Even though I am a Grandma, I am still a "baby" when it comes to going to the Dentist. However, Dr. Marks is changing my outlook now on dental work. I recently had to have crown work done. I was trembling when I arrived at the dentist.  Dr. Marks has a wonderful chairside manner and is so gentle when working.  I never felt a thing.  It was so interesting to actually see the machine in their office that makes the crowns.  No need to have a temporary crown put on or to reschedule another appointment.  A small camera was placed on the tooth area and translated the images on the computer...chairside, so I was viewing as it was being done.  I am so very happy that I will not be so afraid if ever I need work done again.  This is MY Dentist...Dr. Marks, thank you!                                                                      Sheila---------Mechanicsville---------August 11, 2011

JULY

Dr. Marks and His Staff are Tremendous!   As a dental phobic for over 40 years, I went to Doctor Marks for a cavity. Normally, I would have to be sedated to undergo such a procedure. However, feeling secure in the professionalism and in Dr. Marks himself, this procedure was painless. Thank you to the wonderful staff of Marks Family Dentistry!                                                                                                                             Mindy----------Mechanicsville----------July 30, 2011

This was the best experience I have ever had at the dentist. Wonderful care with beautiful results that I am very happy with!                                                 Anonymous----------July 29, 2011

A wonderful practice filled with caring individuals who want everyone to be happy and satisfied.                                                                                           Anonymous----------July 28, 2011

Dr. Marks is the Best!   In today's world, it's hard to find good health care providers that demonstrate quality individual care and excellent customer service. At Marks Family Dentistry, it is just routine!                                                    Garth----------Urbanna----------July 25, 2011

I got a crown on my tooth.   The procedure was quick and professional. I was surprised by the technology used and how accurate the crown fits my mouth and the color of my teeth.                                                                                    Abby----------Mechanicsville----------July 18, 2011

Great Experience Everytime!     I had a wonderful experience today- my teeth feel terrific and my time spent in the chair was pleasant and enjoyable.  Thanks for taking the angst out of my visit.                                                               Alyson----------Mechanicsville----------July 18, 2011

No matter what the visit is about I always come away pleased.  All of the staff are warm and inviting and make you feel at home.  I have been going to Dr.  Marks for over 25 years and am so pleased that he has passed his talent and compassion down to his sons.  I never have to worry about which one I will be seeing because they are all wonderful!                                                                                                                            Janice----------Sandston----------July 14, 2011

I had a 6 hour appointment to get 1 root canal, 1 crown, 4 fillings and two extractions.  Marks Family Dentistry is the only dentist office in the world that would make me want to keep my mouth open for 6 hours to get that amount of work done with no pain or discomfort!  And to think I use to be afraid of dentist.  Well that's truly not the case anymore.  I wish I would have met Marks Family Dentistry early in my childhood. Dwayne--------Richmond--------July 13, 2011

My dental hygienist is excellent.  She made me relax and before I knew it the Doctor was looking me over for the wrap up.                       Roberto----------Mechanicsville----------July 8, 2011      

 The service was excellent from the point of checking in through the entire process. I had no pain from neither the needle or the procedure itself. I was made to feel very comfortable and continuously asked if needed anything.    Stephen--------Mechanicsville--------July 1, 2011 

JUNE

I had to get a crown for a chipped tooth.  The procedure was painless and the staff was very understanding and compassionate to my needs.  Best experience I have had!!!! The bonus was that the numbness I have had to deal with in the past was also minimal (i.e. no difficult talking, chewing or swallowing). Great experience.                                                                                                                                                           John---------Mechanicsville---------June 24, 2011

As usual, the experience was great! Our entire family goes to Marks Family Dentistry and our daughter is just the newest addition. The tooth looks great and she said that is feels just like her real tooth. Thanks again for all of your help, Dr. Marks.                                                                                                                                           Dana----------Montpelier----------June 15, 2011 

Dr. Marks just absolutely made it painless and quick -- I appreciate the very caring atmosphere -- thank you!                                                 Freda----------Mechanicsville----------June 9, 2011

Amazing Customer Service!  Went for a free consultation to Marks Family Dentistry because I needed dental help . And I was provided wonderful customer service and got the attention I needed and deserved.  The whole staff was welcoming and helpful. Would recommend them to everybody who enjoys getting great care and likes to feel at ease when in a dental office.                                                                                                          Anonymous--------June 7, 2011

Just a quick thanks you for all the special attention you have always shown me.  More doctors and their staffs should be as kind and receptive as you and your group show.  Thanks you.                                                                              Rich----------Mechanicsville----------June 3, 2011

I should have taken the time to do this before today.  I can't imagine going anywhere else!  This is the BEST practice -- and I speak from experience.  Dr. Marks is exceptional, and directs a competent, caring and professional office.                                                                                                                                                      Marjorie----------Mechanicsville----------June 2, 2011

MAY

Crown Fit for a King!   In a short four hours last week I had my teeth cleaned and a new crown made fabricated and "installed."   As pleasant (and painless) an experience as one can have given the subject.   Plus I learned a few things and had some laughs.  Well done!                                                                                                      Edward ----------Studley----------May 29, 2011

Awesome Dental Practice!   I had a piece of bonding chip off of a tooth and needed to get it fixed.   I was new to the area and searched online for dentists.   Marks Family Dentistry had a great website, and I was able to contact them that way.   I got a phone call the next morning from them and the receptionist was so friendly!   I was able to get an appointment for the next day, and they were so prompt, no waiting.  Dr. Marks fixed my tooth's bonding in less than 30 min.  I am extremely happy with their service and will be back. I will take may kids there too. Thanks to the great staff and doctors there!!!                                                                                                                                                                 Christine----------Mechanicsville----------May 25, 2011

I had a very friendly first visit and was impressed by the facilities and the dental technology at their disposal.                                                George----------Midlothian----------May 20, 2011

My family has recently moved to the area and we were very lucky to find Marks Family Dentistry. The entire staff was very friendly. The office is clean and comfortable. Going to the dentist has never been my favorite thing to do, but they make it much more bearable.                                                                                                                               Anonymous----------May 11, 2011

Very good service.  I just had my first visit this week and was very impressed by the service that was provided!  I think the hygienist did a great job at both performing my cleaning and explaining why she was doing what she was doing.  I was just very pleased with the whole experience.  Thank you.                                                                          Anonymous----------May 11, 2011

Great job!  Cleaning was thorough with no discomfort whatsoever. The hygienist and Dr. Marks were engaging and helpful.  Thanks.        Roger----------Mechanicsville----------May 6, 2011

My mother is always extended kind, courteous, and thoughtful treatment. Mom is 88 years old, and she always comes away from her appointments with positive remarks.                                                                                                                                     Anonymous----------May 4, 2011

Great Experience!  I couldn't have asked for a better filling experience.  The dental assistant was a great help and it was a quick procedure, Dr. Marks is my hero!!!                                                                                                                                              Anonymous----------May 4, 2011

New Patient, Digital X-Ray, Cleaning & Exam    Excellent  service.......from my calling and needing directions (thank you for your patience helping me get there) to the probing (haven't had that information in many years), to the cleaning and examination. I look forward to my next visit.                                                                    Melanie----------Virginia Beach----------May 4, 2011

APRIL  

I use to be very afraid of the dentist until I went to Marks Family Dentistry!  No longer do I fear going to the dentist.  Great job!!!!  Keep up the good work.                                                                                                                              Dwayne----------Richmond----------April 27, 2011

I have gone to Dr. Marks for almost 20 years.  He is the best dentist to me.  He even calls you the evening after you have a procedure to check on you.  I tell all my friends and their dentist does not call them. I am a nurse and have always been nervous at the dentist, he always calms me down and makes me feel better. Thanks for being a great dentist.                                                                                                             Catherine ---------Mechanicsville---------April 25, 2011

We always receive excellent service. All doctors and staff are attentive to comfort, care and service.  Our family highly recommends this office                                                                                                                                            Wendy-------Mechanicsville--------April 22, 2011

We have always had the very best of care from Marks Family Dentistry. Top notch dentists and staff!                                                                      Anonymous----------April 20, 2011

Thank you so much for taking me in at the last minute when my own dentist was unavailable. Your kindness and attention will bring me back as a regular patient from now on. I'm very happy with my new look. Thanks a lot.                        Virginia----------Henrico----------April 16, 2011

Great Practice!  I came to the Marks Family practice on a recommendation.  They are 21st century on technology and they take the time to explain what they see.  It is well worth the trip from DC, and I am excited about getting braces!  Now that is a good dentist!                                                                                Linda----------Washington D. C.----------April 16, 2011

My family has been going to Marks Dentistry for over 30 years.  We never have to wait for an appointment.  They are always nice and very good with children.  Thanks for such a great checkup                                          Leanne----------Ruther Glen----------April 13, 2011

Awesome as always! The staff makes every trip a great experience, especially for the kids.                                                                    Kiley----------Mechanicsville----------April 13, 2011

I love my dentist!  Marks Family Dentistry has been my family's dentist for 4 or 5 years now and they are absolutely the best. I cannot speak highly enough about the quality of work, professionalism, and genuine care and concern for the patient before, during and after the visit.   Keep up the good work!  Far too rarely today do you get a genuine sense of caring, not only about the client, but in how the business conducts itself.  You all are awesome on all fronts, and I truly appreciate that a company like yours is in our community and available to my friends and family.                                                            William----------Mechanicsville----------April 6, 2011

I was very impressed with their service. I was in and out of there an hour.  My other dentist wasn't that quick.   As I walked in the door I was meet by a very friendly lady.   My whole experience was nothing but outstanding.   Keep up the good work.                                                                                                                                   Linda----------Ashland-----------April 6, 2011

Everything was 100%  as usual.  Dr. Marks is very caring, he explains to you and won't let you have pain.  Everyone was very nice and helpful.   I liked having Dr. Marks call and check on me.                                                            Joseph----------Mechanicsville----------April 1, 2011

Excellent--5 Star  The hygienist was a sweetheart and went out of her way to find special need items for my goody bag and a very thorough and gentle cleaning and Dr. Marks...well what can I say, but that I have trusted his work for many years!   Anonymous----------April 1, 2011 

MARCH

Always a pleasure!                     Leonard----------Mechanicsville----------March 30, 2011

Great 1st Appointment   Among the best dentist appointments I've had over the years. Staff was so friendly and offered a warm welcome. I might even start to like going to the dentist now.                                                                                                      Anonymous----------March 29, 2011

Wonderful as always!                     Susan----------Mechanicsville----------March 29, 2011

The staff and atmosphere were completely relaxing. The registration process was quick and easy                                                                                    Anonymous----------March 29, 2011

My three children were very young when my family discovered Dr. Norman Marks. We found him to be the perfect dentist for us, especially for the young children. In the decades since then, Marks Family Dentistry has continued to be the perfect dental practice for our family which now includes the children of my children.  And now his sons have grownup to be excellent dentists too, carrying on and enhancing the quality of Marks Family Dentistry.                                                                                                                          Ann----------Midlothian----------March 22, 2011

I love Marks Dentistry!  First, I really appreciate the email and text appointment reminders.  The office is modern, clean and comfortable.  The staff is incredible!  They give you time and attention; you don't feel as though they are rushing you.  I moved to Richmond in 1998 and it took me forever to find a dentist I love as much as the one I had in Virginia Beach! I was so dissatisfied with my previous Richmond dentists. But Marks Dentistry is terrific! My 15-year-old daughter loves you guys and that says it all.  (She hates everything.)                                                                                                             Georgia----------Mechanicsville----------March 18, 2011

I always tell friends and co-workers that my dentist office is like a day spa. Very neat, state of the art equipment, friendly, painless and unlike any other dentist office in town.   Best Dentist I Have Ever Been Too!                Christopher----------Mechanicsville----------March 18, 2011                    

 I am so happy to have found you. I was really nervous leaving my dentist in New York and had planned on going back there for my visits. Now I don't have to. I am very satisfied .                                                                                        Ellen----------Glen Allen----------March 16, 2011

Excellent!  As always, state of the art. The best dental facility I've ever been in.                                                                              Dominick----------Mechanicsville----------March 10, 2011

Good job!  Thanks.  Amazing to see me say this but my appointments are always a pleasure.  Feel very comfortable there.                Danny----------Mechanicsville----------March 9, 2011

Excellent Care!   The excellent dentists and assisting staff are the reason why I make the 52 mile round trip for my dental care.                                 Anonymous----------March 9, 2011

Excellent Choice!!!   We were referred to Dr. Marks by our orthodontist.  I was so pleased with the service they offered and my son was much more comfortable with them than he had been at our previous dentist.  They are definitely a top notch practice.  All 3 of the dentists. are very skilled and I would trust any one of them to work on my teeth. What an excellent practice.  They match the customer service and experience that I was used to getting at our orthodontist's office, and I couldn't be happier that we made the switch!!                                                                                                                                           Linda----------Mechanicsville----------March 3, 2011

Great care and service.  One trip told me I was in the right place.  The atmosphere was uplifting.  The staff made you feel very comfortable. The care was super.  I would recommend Marks Family Dentistry to anyone.  My hygienist made me feel like I was her only patient. Her patience with me was great.                                       Pamela----------Dunnsville----------March 3, 2011

Excellent!  My children and I enjoy going to the dentist at Marks Family Dentistry. The hygienists are good, thorough and professional.  And the dentist takes his time in answering all of our questions. Thanks                                               Anonymous-----------March 2, 2011

Would recommend to anyone I know.  I've heard of several different episodes of other dental clinics where my friends and family received the same surgery I had which made me a little bit nervous.... But my experience was definitely far better than theirs and I'm so grateful for that.  Also I hardly had any pain during and after surgery...What an extra blessing!                                                                                                                               Anonymous----------March 1, 2011 

FEBRUARY

I'm highly satisfied with the treatment I received.... Dr. Marks is surely a very skilled doctor and was sensitive to my needs during the operation. And I'm very thankful for that.., and also for the kindness of my hygienist which made feel at home.  I also appreciate the check-up call the day after.  Thank you.                                          Anonymous----------February 28, 2011

As always Dr. Marks solved my dental problem.  I've had the good fortune to have been a patient of each Dr. Marks. I like the idea that if my regular dentist is not available during an emergency, I can see one of the other Dr. Marks without concerns. I know that my dental issues will be taken care of.  All three dentists are great to work with.                                                                                                                                    Jean--------Mechanicsville--------February 25, 2011

Terrific!  The hygienist & Dr. Norman were very sensitive to my needs, friendly, and down-to-earth!                                                             Anonymous----------February 24, 2011

Another great experience! Thank you!           Anonymous----------February 22, 2011

Very pleasant.  Professional in all respects. George----------Richmond----------February 20, 2011

Friendly and Helpful!  The office is very clean, comfortable and nice, and the staffs I met were all so kind and caring. Most of all, I love how they treated my teeth and fixed the problem I brought.                                                                            Anonymous----------February 18, 2011

Dr. Marks AAA+++  My first visit with Dr. Marks was a great experience and he made me very comfortable during what can be a rough procedure. Thanks.                                                                                                                 Greg----------Chesterfield----------February 17, 2011

Always a wonderful experience!  The hygienist did an incredible job with my sons - and one didn't even have an appointment. She made it a special visit as well, by letting him sit in the room with his brother and watch TV and be a part of the conversation.                                                                                                                      Davion----------Midlothian----------February 17, 2011

I was nervous but they made me feel comfortable and took away my worry.                                                                                 Alyson----------Mechanicsville----------February 16, 2011

My first visit to the Marks office was very pleasant and efficient. From the waiting room to the dentist chair everything was nicely decorated which created a calming atmosphere. My hygienist was knowledgeable, pleasant and thorough. Dr. Marks was very professional, provided great guidance and I look forward to returning to his practice. I hope the great level of customer service continues for future visits.             Emily----------Sandston----------February 16, 2011

Great service, as always. And thanks for the Valentine balloon.  No one likes going to the dentist, but Marks Family Dentistry makes the experience as pleasant as possible.                                                                                          Sheila----------Kilmarnock----------February 15, 2011

Very positive visit for a nervous patient.                                                                                                                                            Katherine--------Mechanicsville--------February 14, 2011

It was just a good as always.                             Anonymous----------February 8, 2011

Quick , Painless, Professional.   It was my first visit to this office and I liked them so much, I will use them as my primary dental care provider though I live out of state. Next time I visit my Aunt, I'll also schedule my dental cleaning. I was that impressed.  Amazed at how up to date the office is. Thanks for taking care of this North Carolinian!                                                                                                                               Christy----------Simpson, N. C.----------February 4, 2011

OUTSTANDING as always!!! Very friendly front desk staff, I love seeing the receptionists when I visit! Great cleaning as always by my hygienist and great follow up with Dr. Marks.                                                                        Bonnie----------Mechanicsville----------February 3, 2011

The hygienist was polite kind, gentle and informative.   I would recommend this practice to my friends. The environment is welcoming from the time you enter the doors and through your check out. I feel like a valued customer not just another client to "get through".   I have been to dental facilities that were less costly, however, not nearly as personable.  To me it's worth the extra costs.                                                 Laura----------Mechanicsville----------February 2, 2011

JANUARY  

Great visit with a great staff.   Always attentive and friendly staff.  Always clean and bright facility.  Always a positive experience. Just keep it up and Thank You!                                                                                                                    Marks----------Glen Allen----------January 24, 2011

I always feel comfortable, office is people friendly, personnel is friendly.  I deal with anxious anticipation before each visit; however, the 'practice' always makes the visit comfortable and less intimidating.                                     Elaine----------Sandston----------January 24, 2011

Great!  Love the dentists.  I have been going to Marks for 5 years now. My dental insurance doesn't pay for the full visit, but its worth paying a little out of pocket just to get the service and treatment there! I wouldn't think about going anywhere else!                                                                                                                                                  Anonymous----------January 21, 2011

One word:  Great!  All of the staff, from the "front office" through , is always friendly, upbeat and personable; but, most of all, the professionalism is clearly visible. If there is any one amongst them that doesn't like his or her job or work circumstance, it doesn't show.                                                                                                              Mark----------Glen Allen----------January 21, 2011

The service was great, and very nice employees!  Anonymous----------January 17, 2010                 

The best care and service around!                         Anonymous----------January 17,2011

Very Knowledgeable medical and office staff  Everyone seems as they could not do enough!  Thanks.                                        David----------Mechanicsville----------January 17, 2011

I was in for a 6 month check up while my husband was getting a crown done..Andrea was absolutely wonderful.  They then let me go in to see my husband & showed me what they were doing & let us see the crown be made..they are a wonderful team & very caring...highly recommend this dental office.            Susan----------Glen Allen----------January 15, 2011

Very attentive hygienist and dentist! Practically no waiting time.                                                                                                                                          Anonymous--------January 14, 2011

Practitioners make you feel welcome and that you are important.                                                                                                                                        Anonymous--------January 13, 2011

I came in as a new patient because one of my crowns had popped off. I left with clean teeth and am very happy with the entire experience. I am looking forward to getting my mouth back in shape.   The teeth cleaning DID hurt, but I know a big part of it is because it had been a while since I had my teeth cleaned and I do not floss regularly.                                                                                                                                   Christopher---------Richmond---------January 4, 2011

I am most grateful for Dr. Marks seeing me after hours and on holidays to treat my pain. His dedication to his patients is overwhelming and much appreciated.   Always there when you need them.  They are dedicated to their profession in words and deed.                                                                                                             Wayne----------Mechanicsville----------January 3,2011

2010  Patient Comments

DECEMBER  

Great Visit!  Never a disappointment, always friendly and efficient service, and the patient feels comfortable and welcome.  I love you guys..thanks for everything!!!                                                                                             Teresa----------Mechanicsville---------December 31. 2010

Dr. Marks takes time with his patients. It is very much appreciated. The topical numbing is needed and wonderful for patients like me with anxiety related to shots.  So glad he takes the time.  I did not feel a thing.  So wonderful.  Thank you so much!                                                                                                                                                 Anonymous---------December 30, 2010

Extremely pleasant and professional staff. Absolutely no waiting. Very good patient care and pain free.                                                                 Anonymous----------December 30, 2010

I have been a patient of Drs. Marks for over 30 years and look forward to many more years of great dentistry service!                          Janice----------Sandston----------December 23, 2010

All, You are all fabulous!       Ashby----------Virginia Beach---------December 21,  2010

Excellent service, friendly and professional - great job!  The hygienist is great! I always enjoy the experience. Never have to wait. Fun yet professional.                                                                                                                                  Jimmy--------Richmond--------December 16, 2010

Since becoming a patient, the staff has always been courteous and knowledgeable about services rendered. Makes you feel very comfortable to be in "their company".  I don't handle "going to the dentist" very well; however, Marks Dentistry has made every effort to make sure I understand all that is being done in my treatments and made my visits as comfortable as possible. I have referred several people since I've been a patient.                                                                                                                   Elaine----------Sandston----------December 15, 2010

The hygienist  was very kind, compassionate and sensitive to my fears and anxieties. I had not gone to a dentist in 19 years out of fear. and I am so glad to have a place that I can come to with no fear. I truly appreciate the level of service. Thanks!                                                                                                                         Nicole---------Mechanicsville----------December 15, 2010

I have been a patient of Marks Family Dentistry for many years. I appreciate their efforts at providing the highest quality care. I would recommend them to family and friends.                                                                                     Doug----------Richmond----------December 8, 2010

Wonderful Treatment!    I absolutely LOVE the Marks Family Dentistry staff.                                                                                                                Anonymous----------December 3, 2010

Great, conscientious work.  Friendly staff, very detailed work, good patient education.                                                                                                  Anonymous----------December 3, 2010

The doctors and staff make going to the dentist a pleasurable experience! They are always there when you need them             Wayne----------Mechanicsville----------December 2, 2010

NOVEMBER

"I am ashamed to say I had not been to the dentist for a lot of years. Everyone was extremely helpful & made me feel at ease. I would highly recommend Marks Family Dentistry to anyone and everyone.   I was treated with courtesy and respect.  I was not looking forward to going to the dentist since it had been so long since my last visit.  I was made to feel at ease right from the start.  The follow up of the dentist calling me to see if I was OK was exceptional in this day and age.  I really appreciate everyone who worked with me."                                                                                                                               Anonymous New Patient------------November 25, 2010

"Highly Satisfied (As Usual)  Overall 5 star care and service."                                                                                                             Clarence----------Glen Allen----------November 22, 2010 

"I was recommended by family and I was highly satisfied by everyone and their true concerns for my teeth and hygiene to keep my teeth healthy.   I had an overall review of my teeth and the hygienist was great! She really did a good evaluation of what is needed.  I want to get back on track and felt Marks Family Dentistry is the right way to go."                                                                                                                     Bente----------Milford----------November 24, 2010

"I am so glad to have met you and your staff at the Hanover Clinic. Working with you there was great, and coming to your practice has been a wonderful change for me."         Anonymous--New Patient----------November 19, 2010

"Good experience overall! Dr. and hygienist were terrific. They make going to the dentist a pleasurable experience! I appreciate the early appointment times. I do appreciate the 5% discount as well. Thank you!"            William----------Providence Forge-----November 19, 2010

"Marks Family Dentistry has the most caring and compassionate staff of any medical facility I have ever received services from. Every person I encounter, including the receptionist, billing, technicians and the doctors, has my health and well being in mind and they go out of their way to show you they care.  Thank you for recognizing that I was upset and having a bad morning. Your staff was exceptionally caring and understanding and I truly appreciate it. I apologize again for being late for my appointment."       Susan-----Mechanicsville-----November 17, 2010

"Friendly, efficient, dedicated & concerned staff."                                                                                                                                           Jean----------Hanover----------November 17, 2010

"Terrific Experience  My visit was painless and everyone was very nice. They didn't try to rush me in and out and answered all my questions. I definitely recommend this dental practice.  The hygienist was terrific!"  Dorothy----New Patient -----Henrico----------November 16, 2010 

"5 Stars  Everyone in the office is fantastic."                                                                                                                                     Anna----------Mechanicsville----------November 11, 2010

"Excellent, Prompt, Professional, Friendly"                                                                                                                                  Douglas----------Mechanicsville----------November 11, 2010

"The best dentist I've ever been to.  They make me feel comfortable and relaxed. I have recommended your practice to my family and co-workers. Thank you for a pleasant experience."                       Fred----------Mechanicsville----------November 9, 2010

"Amazing!    Ours was an emergency visit and I can't say enough how wonderful Dr. Marks took care of my daughter. Her smile is back and she's not in any pain. We look forward to future appointments with him and his staff."                                                                                                                                                Kendall----------King William----------November  2, 2010

OCTOBER

Pleasant Experience.  The staff are extremely courteous and hospitable. Televisions are available to view while lying in those comfortable chairs.  I know some of you may not like going to the dentist, but at Marks Family Dentistry, they actually make the experience as pleasant as can be for a dentist visit.  I cannot think of an area that needs improvement.                                                                                              Samantha----------Sandston----------October 29, 2010

Five Star!  Everytime I go I am treated well both professionally and personally.   Going to the dentist is not always an easy thing to do, but your staff makes me feel comfortable and at ease. I'm especially impressed with the phone call I receive at my home from the dentist asking about how I am.  Now that's service and great care!                                                                                                                                                       Juanita----------Hanover----------October 26, 2010

Excellent!  The experience was, as usual, top notch!   The hygienist and dentist made my visit a pleasure and as always I left with a sparkling white smile!   As you tell me, good job, keep doing what you are doing.                          Harry----------Sandston----------October 23, 2010

Perfect!  I have been a patient of Marks Family Dentistry for over 25 years and they are the best!                                                             Janice----------Sandston----------October 21, 2010

I had a chipped tooth and as usual, I was greeted with smiling, friendly faces, and I was seen almost immediately upon my arrival. No waiting forever in the waiting room. Dr. Marks and his assistant were fast, efficient, and friendly (as always), and my tooth looked and felt great afterward.  Nothing more to say, I used to hate going to the dentist and now I don't mind at all.  It's always a pleasant experience, and I feel like I'm getting excellent care.  The only thing that could make it better is if it were free!  Neita----------Mechanicsville----------October 18, 2010

Two Fillings--Alway a pleasure to visit Marks Family Dentistry.  I feel at home with the doctors and staff.   This is a "class act" practice and should be emulated by others!                                                                                              Wayne----------Mechanicsville----------October 8, 2010

Great! I don't think you need improving.  Everything is great and Dr. Marks is very good at what he does.  I am thankful for him.  Everything is great there, wouldn't change a thing!                                                                                    Jo Ann----------Richmond----------October 6, 2010

Nice Experience.  Very professional and classy/hi-tech atmosphere. A dentist office equipped to handle anything.  I have been bragging to all of my coworkers.                                                                                                                    William----------Henrico----------October 2, 2010

SEPTEMBER

Very Professional and Friendly. I appreciate how professional each of you are, and I feel privileged to be your patient. Dr. Marks, I remember how kind you were to my late husband when we first came to you. You went out of your way to help him. I will be your patient always.                                                                     Marguerite----------Glen Allen----------September 24, 2010

Excellent dentist, friendly staff and on time!                                                                                                                                 Elizabeth----------Richmond----------September 21, 2010

Great!  Very good with children, all of the staff have been wonderful! I have referred two friends whose families have had a great experience as well.                                                                                                                                            Anonymous----------September 15, 2010

Great Experience!  Very kid friendly! The staff did a great job explaining things and had a room to keep kids occupied while they waited their turn. I was very impressed!  Thank you for sticking with my explanation to him about the "special toothbrush".  Someone at school had scared him in the past about drills, etc and I want him to have a positive experience at the dentist office. I wish as a kid my dentist had bother to explain things to me as your hygienist did for my son.  Thanks so much!                          Jacob----------Mechanicsville----------September 14, 2010

A Happy Patient!  As usual, Marks Family Dentistry provided outstanding service. I refer friends to this practice on a regular basis. I have had excellent experiences with all three dentists, and the staff is amazing.  I wish all of my medical appointments went as smoothly as my dental visits. It's nice to have excellent dentists and a well run business in one place                                                                                             Lilli----------Mechanicsville----------September 4, 2010

Great!  My children have been going Marks Family Dentistry for awhile now. They say you are the coolest office they have been to. I have to agree.                                                                                                Starla--New Patient----------Mechanicsville----------September 2, 2010    

AUGUST

"Five Star Care!  As always, treated like family and the best dental care provider around! Thank you Dr Norman Marks and Team for creating such a great place for dental care."                                                                                 Lynn----------Glen Allen---------August 25, 2010  

"I have been to Marks family dentistry 3 times after switching from my old dentist of 6 years. I wished i had moved sooner. I called that morning to see if I could move my appt and there was no room but said they could still see me if I got there 30 min late-they would squeeze me in.   Awesome!!!!"              Amanda-----------Mechanicsville----------August  24, 2010  

"An excellent dental office for the entire family. If there is a better dental office than this one, I sure don't know where it would be! Thanks again for making an experience for a fearful patient, a pleasant one!"                      Belinda----------Mosley, VA----------August 19, 2010   

"My hygienist is great with my son. As a parent I appreciate that she tells him what a great patient he is. It's nice positive reinforcement for him. She is also great about explaining what she is doing and what is to come. The dental assistant was also fantastic with him during his x-ray and so friendly as we talked about him starting school. It was my first visit to the facility and the entire experience was very nice."     Anonymous New Patient----------August 17, 2010

 "I just wish that EVERY doctor and dentist could experience YOUR office! Marks Family Dentistry is the BEST dentist office in the entire UNIVERSE!!!! I LOVE DR. MARKS!!!!!!!!!!!!"                                                                            Beth----------Greenville, S.C.----------August 9, 2010  

JULY

"As always, exemplary.  I can't think of anything that can be improved on.  This is the best run, most efficient, technologically up-to-date doctor's office of any kind I have ever visited.  The facility is kept cleaner than most hospitals I've seen or been in as well.  In my opinion, Dr. Marks' practice should be a model for others.  I tell everyone I know about the practice and highly recommend it."                                                      William----------Mechanicsville---------July 16, 2010 

 

"Absolutely Outstanding.  Dr. Marks is an exceptional dentist. Not only is he outstanding with his knowledge and advanced technology in his practice but he is very compassionate and extremely sensitive to his patients. I have had a horrible dental phobia for  years and it is difficult for me to have any dental procedures performed. Dr. Marks and his caring staff have the utmost concern for any patient with dental anxiety. Additionally, he is sensitive to financial concerns and will cheerfully assist with financial arrangements for necessary dental procedures. I express my deepest appreciation for the kindness and concern shown by Dr. Marks and his entire staff."                                                                                 Susan----------Powhatan-----------July 20, 2010

JUNE

"Every time I visit the Marks office, it is a pleasure. For most of my life, I hated going to the dentist. But since finding them a few years ago, I will never go elsewhere! The staff is so professional, and all 3 of the doctors are knowledgeable and make you feel so comforable and at ease. The fact that the doctor takes the time to call you in the evening is priceless. I feel like part of the Marks family!"                      Christine----------Mechanicscville----------June 2, 2010

MAY

"Marks Family Dentistry was originally recommended to me by a prominent local businessman. Everyone I spoke to in the Mechanicsville area had only the highest of praise for this family. Although I have since moved back to NYC, I travel 500 miles to have my dental work done by Dr. Marks and will continue to do so, I think the distance I am willing to travel speaks for itself."                                                       James----------New York, New York----------May 9, 2010

"The customer service is fabulous....everyone is very friendly and helpful--makng for a very pleasant visit. Thank you for all you do."                                                                                                                                                  Freda----------Mechanicsville----------May 26, 2010

APRIL

"Wonderful as always. In 45 years of going to the dentist, from New York, Pennsylvania, to Virginia, this is the best practice I've ever been to."                                                                                                                                                     Dawna----------Glen Allen---------April 21, 2010

"I can't say how much we all enjoy coming to Marks Family Dentistry! The first thing my 8 year old said when we walked in the door was how good it smelled. The receptionist welcomed us and immediately helped the kids with a game for the x-box. The hygienists do an awesome job with the cleaning and making sure the kids know how to clean their teeth as well. They are really great with kids. I just can't say enough how much we all enjoy coming to this practice ! ! Thank you!"                                                         Tina-----------Mechanicsville----------April 9, 2010